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Mercedes-Benz of Sarasota
Sarasota, FL
989 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 989 reviews
August 17, 2023
The worst dealership I have ever dealt with. Service department is a sad joke. Way overpriced. Customer service dreadful. Expect way more from a “luxury” establishment. Service department is a sad joke. Way overpriced. Customer service dreadful. Expect way more from a “luxury” establishment. More
by Ripped off
Employees Worked With
Steve
August 17, 2023
Great dealership! Amazing customer support, professional staff and smooth experience. Best experience with our Sales Person Karrina! Amazing customer support, professional staff and smooth experience. Best experience with our Sales Person Karrina! More
by ykosoy
Employees Worked With
Karrina
August 17, 2023
MB of Sarasota is a great place to buy or service your vehicle. We find their service cost to be fair. Service Advisors communicate well with you. Service Tech are very knowledgeable. The dealership is vehicle. We find their service cost to be fair. Service Advisors communicate well with you. Service Tech are very knowledgeable. The dealership is modern and clean and spacious customer lounge with a view of the service area so you watch your vehicle being serviced if you like! Which I think is not only Unique but pretty cool in my opinion. I would say that the dealership as a whole heightens the luxury car experience that befits the 3 Stars. I would recommend Sarasota Mercedes Benz for your purchase and service of your vehicle. DAT More
by DAT
Employees Worked With
Stephen A
August 16, 2023
Very through servicing for my initial 10,000 miles on my 2022 cls 450. However, the wiper blades were replaced and I do need to go back to have the tension adjusted. 2022 cls 450. However, the wiper blades were replaced and I do need to go back to have the tension adjusted. More
by stan34293
Employees Worked With
Shawn Barnett
August 13, 2023
The process was too lengthy. Mercedes of Annapolis (MD) have us a lunch voucher because the process took longer than they had anticipated when we purchased the car we traded in. Mercedes of Annapolis (MD) have us a lunch voucher because the process took longer than they had anticipated when we purchased the car we traded in. Sale staff were very nice at your location. More
by Lloyd
Employees Worked With
Peter was the salesman, Robert was the finance rep.
August 10, 2023
I really love my "A Class" being serviced at Mercedes Benz but, the service is too costly if something can be done about that it would be greatly appreciated, thanks. Benz but, the service is too costly if something can be done about that it would be greatly appreciated, thanks. More
by pastorpony
Employees Worked With
I don't remember
August 08, 2023
Everyone in the service department is cordial and the work was done on time. The repairs have corrected my issues and I am Happy that I now have air conditioning once again and my DEF system is working c work was done on time. The repairs have corrected my issues and I am Happy that I now have air conditioning once again and my DEF system is working correctly. More
by seaoater
Employees Worked With
Chris
August 07, 2023
Quality has declined over the years and gotten very busy. No more personal one-on-one help that was offered that made the service desirable. Dealership has lot touch of excellence. No more personal one-on-one help that was offered that made the service desirable. Dealership has lot touch of excellence. More
by sohnir
Employees Worked With
Chris Robinson
