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Mercedes-Benz of Sarasota

Sarasota, FL

Overview
Reviews
Vehicles
4.6
989 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 989 reviews

November 05, 2023

Lisa is very professional and always has my best interest at heart. She makes sure everything is completed and working correctly for me. More

by jackharrison105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
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Nov 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Great experience with the service department. They did my car inspection for free. Very nice, professional, and honest. Shawn Barnett was amazing, as well as both mechanics: Aaron and Donald. Hig More

by Lech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett, Aaron, Donald
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Nov 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are pleased to hear you had such a positive experience with us, Lech! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

November 02, 2023

Steve is a wonderful manager- taking care of every aspect of one’s Mercedes needs.. professional, extremely friendly, and efficient, too! More

by Medora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Donna
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Nov 04, 2023 -

Mercedes-Benz of Sarasota responded

Hello Medora, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2023

So far, we have no complaints. Kurt was professional, walked us through the basics of the car and offered to re-educate us at any time we needed additional tutoring on the operatio More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kurt Raguth & Katarina
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Nov 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi Lynn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 01, 2023

I have gone several time to Mercedes of Sarasota. Every single time, Randi, my sales person, treats me fantastic. Gets a rental car for me and makes sure everything is to my satisfaction. Great de More

by Suzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
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Nov 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi Suzette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Great service team and very clean facility. The service manager, Jim Foulkrod was visible for customer contact. More

by patberniefarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
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Nov 02, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 25, 2023

Great customer service and very clean facility . The complimentary coffee, cookies and water is a nice touch. More

by will.m.cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Oct 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

I have always had a positive experience at the Sarasota Mercedes dealership service center. My appointments are easy to schedule. The service department calls and clearly discusses any changes promptly. Qu More

by Wanda R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
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Oct 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi Wanda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 23, 2023

The dealership is awesome. Randi Doyle is a great service advisor (xxx’t Service Mgr.). The shuttle service is efficient and friendly. The lounge area is comfortable and lack More

by CHIPFBEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RANDI DOYLE
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October 23, 2023

Horrible Service Center experience- they damaged my car and then said they did not do it. Dropped off the car and heard nothing from the dealership for several days. Had to call them any time I wanted an u More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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Oct 25, 2023 -

Mercedes-Benz of Sarasota responded

Hi Jodi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.

Oct 26, 2023 -

jodi responded

Thank you for the response. However, my service rep said this had already been brought to the attention of the manager and his response to me was what the manager had told him to tell me.

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