Mercedes Benz of Santa Rosa
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 138 reviews
Great profession, courteous, efficient service & a convenient work space while waiting. My questions were answered & I get the sense they have pride in their product as much as I have pride in my veh convenient work space while waiting. My questions were answered & I get the sense they have pride in their product as much as I have pride in my vehicle. Thank you! More
Katie, our service rep, was amazing. she was polite, explained everything, and got the car finished when she promised! Thanks again Katie for outstanding customer service she was polite, explained everything, and got the car finished when she promised! Thanks again Katie for outstanding customer service More
Amazing! Very friendly! Even though I live in San Francisco, I still bring my car to here. Appreciates ! Very friendly! Even though I live in San Francisco, I still bring my car to here. Appreciates ! More
Mercedes Benz of Santa Rosa (Katie) the service writer helped me in so many ways. She is very knowledgeable on all aspects of her job. I will going back if needed and let others know that Mercedes Benz of helped me in so many ways. She is very knowledgeable on all aspects of her job. I will going back if needed and let others know that Mercedes Benz of Santa Rosa is the place to take their vehicle's for there service needs More
Glen worked hard to get the Sprinter back in for servicing, and now it appears that the issue with the EGR and check engine light has been resolved. Thank you for the valet service also servicing, and now it appears that the issue with the EGR and check engine light has been resolved. Thank you for the valet service also More
The customer service is excellent. I reported a problem with the heater, which had previously been reported at the last two service appointments, but remained unconfirmed and unsolved. I reported a problem with the heater, which had previously been reported at the last two service appointments, but remained unconfirmed and unsolved. This time they confirmed it and got it solved. Thank you! More
It was great to be called before the end of the day. Getting to see the inspection video with the tech narration was cool. Best of all, the car now runs the way it used to before RAB messed it up last y Getting to see the inspection video with the tech narration was cool. Best of all, the car now runs the way it used to before RAB messed it up last year. Thanks for taking such good care of my poor old car. Great job! More



