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Mercedes-Benz of San Juan
San Juan, TX
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Mercedes Benz of San Juan exceeded my expectations of customer service, they provided both my wife and I first class service throughout the sales process. I first went in with a misconception about the t customer service, they provided both my wife and I first class service throughout the sales process. I first went in with a misconception about the type of client Mercedes Benz would cater to, but I became ecstatic with the level of professionalism demonstrated and immediately felt the sincerity and honesty Brandon lived up to. Not only were we engaged in becoming part of the Mercedes Benz Family through Brandon's excellent customer service and sales but working with with an awesome team such as Lionel, Arturo, Mr Franco, and not forgetting that wonderful and extremely courteous lady that greeted us at the door with a smile and offering us the array of amenities they offer while you shop in PEACE. To add to our first time experience with Mercedes Benz while we were there, to our surprise we had the pleasure of meeting a great couple we had only seen on TV prior to visiting Mercedes Benz of San Juan, yes both Mr and Mrs Cavazos came up to us and made us feel at home. I truly enjoyed seeing some character traits that you rarely see at car dealerships now at days, first and foremost good ethics and awesome stewardship stood out amongst MB Family and of course listening to Mr Cavazos come out of his office singing in a loud voice with such joy was a once in a lifetime experience for us. May God Bless You and your wonderful team at Mercedes Benz of San Juan as you serve the surrounding communities in the Rio Grande Valley. More
Rolando was super friendly and very informative. He has a great demeanor and was extremely patient with us. He was a pleasure to work with and I would point friends his way. a great demeanor and was extremely patient with us. He was a pleasure to work with and I would point friends his way. More
Overall satisfaction of the buying experience was great. Brandon Dahlman was the salesmen and took care all of our needs. Found the car we wanted and Brandon worked hard to make the deal and new ownership p Brandon Dahlman was the salesmen and took care all of our needs. Found the car we wanted and Brandon worked hard to make the deal and new ownership possible. Thanks More
Purchasing a MB was a "bucket list" item I have dreamed of for 40 years. The experience delivered by everyone at the dealership met every expectation and made me regret not making this purchase lo dreamed of for 40 years. The experience delivered by everyone at the dealership met every expectation and made me regret not making this purchase long before now. Wow! I love my new car! More
My experience at the Mercedes Benz dealership of San Juan was outstanding from the moment entering the property. My purchase was a used 2007 BMW 335i sedan but the friendliness of the staff was as if I was p was outstanding from the moment entering the property. My purchase was a used 2007 BMW 335i sedan but the friendliness of the staff was as if I was purchasing a new vehicle. Brandon Dahlman my salesman showed the maximum professionalism and treated me also as family during my presentation of vehicle to the end of my vehicle purchase. I would also like to say that every salesman and employee greeted me with the best customer service possible including the General Manager of the the dealership who showed me the same friendliness as all the employees there at the Mercedes Benz dealership. Again I would like to thank all the employees from beginning of my vehicle purchase and to the end of my vehicle purchase for the great customer service ever experienced at a car dealership. I would most definitely refer my friends and family anytime for any vehicle purchases in their future. Thank you Mr. Alfonso Cavazos for the awesome team you have there at Mercedes Benz of San Juan and to my great salesman that day........Brandon Dahlman! Keep up the great work guys! More
I have bought many cars in my life and thanks to Adam Gomez, Brandon Dahlman and the crew at Mercedes Benz of San Juan, it was the most professional and pleasant experience buying a car I have ever had ( Gomez, Brandon Dahlman and the crew at Mercedes Benz of San Juan, it was the most professional and pleasant experience buying a car I have ever had (I have bought Porsche, Mercedes and Lexus before, so this is high praise). I purchased the car sight unseen after negotiating the purchase through the internet. The automobile was exactly as described and Brandon when above and beyond to be sure that it had been detailed and filled with gas before if flew down to pick it up. Simply said, They Are the Best! More