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Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.3
429 Reviews
Call Dealership (956) 715-8800
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400 E Expressway 83

San Juan, TX

78589

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Showing 429 reviews

December 29, 2023

Great experience. Very professional and welcoming. From the first contact through completion of contract was seamless. More

by k.earlene.lara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Escamilla (5 stars too!), Isaiah Calzada, Modesto Montemayor
Report | Print
Feb 06, 2024 -

Mercedes-Benz of San Juan responded

Thanks a million for providing this encouraging feedback for our team! We appreciate you supporting what we do here and hope you enjoy your new vehicle for much time to come. :) - The Team at Mercedes-Benz of San Juan

December 01, 2023

Greeted at the door, was offered a drink or snack, very polite and professional, impressed with the service More

by Alberto Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Franco, Jaime Cantu, Ricardo Gonzalez
Report | Print
Dec 15, 2023 -

Mercedes-Benz of San Juan responded

Thanks for supporting what we do here, Alberto! It's fantastic to see that our team provided an impeccable experience from start to finish. If there is anything we may assist with in the future, please do not hesitate to let us know! :) - The Team at Mercedes-Benz of San Juan

July 20, 2023

Service is always exceptional here! Mike Santos is a true professional! Great personality and courteous. My salesperson is also great. Geo Flamenco came by to say hello. He just doesn’ More

by oink7326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Santos Jr.
Report | Print
Aug 17, 2023 -

Mercedes-Benz of San Juan responded

Thank you so much for supporting what we do here! Words cannot describe how much we appreciate this generous feedback you have provided for Mike and Geo, and we will be sure to relay this to them. We are grateful for your support and look forward to your next visit! :) - The Team at Mercedes-Benz of San Juan

June 20, 2023

Great service, great staff very attentive to my needs. Will definitely recommend, this dealership. Javier walked me through the process and made my experience worthwhile. More

by jpena_2004
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Hinojosa
Report | Print
Jun 21, 2023 -

Mercedes-Benz of San Juan responded

Thanks a million for selecting us to assist with your vehicle purchasing needs! It's fantastic to see that your experience was seamless from start to finish and we will be sure to pass your kind sentiments on to Javier. Enjoy your sweet new ride and welcome to our MBSJ family! :) - The Team at Mercedes-Benz of San Juan

May 12, 2023

Exceptional Service and Aaron was very attentive thru out the process of dropping off and picking up the vehicle. More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
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May 15, 2023 -

Mercedes-Benz of San Juan responded

Thanks for the love, George! Words cannot describe how much we appreciate your generous feedback toward Aaron, and we will make sure he receives this recognition. If there is anything you need assistance with in the future, please do not hesitate to let us know. Thank you again and happy cruising! :) - The Team at Mercedes-Benz of San Juan

May 02, 2023

Very nice facility. Friendly and professional staff. I enjoyed the snack bar. Good coffee and tea. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Ortiz Jr., Jordan Cantu , Sam Vasquez
Report | Print
May 02, 2023 -

Michael responded

Great job keep it up.

May 09, 2023 -

Mercedes-Benz of San Juan responded

Michael, thank you for the friendly feedback! We're thrilled to hear that you enjoyed your experience. We take great pride in providing a welcoming and comfortable environment for our customers, and we are delighted that you appreciated our efforts. Our cafe is just one of our many attempts to make our clients feel at home, and we are glad that you enjoyed it. Congratulations on your new purchase and happy cruising! :) - The Team at Mercedes-Benz of San Juan

April 21, 2023

We had the best buying experience by Jaime Cantu, salesman. He was very nice and knowledgeable, he made us feel very comfortable trading our C300 2018 Mercedes-Benz car for GLA250 SUV. Jaime worked a More

by Claudia Roel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Cantu
Report | Print
Apr 24, 2023 -

Mercedes-Benz of San Juan responded

Claudia, thank you for stopping by to see us! We are delighted to see that Jaime went above and beyond to provide a seamless sales experience from start to finish, and we will be sure to relay your generous words to him. Welcome to our MBSJ family and congratulations on your sweet new GLA250! We really hope you are loving it. :) - The Team at Mercedes-Benz of San Juan

April 04, 2023

Exceptional service by Mr Joe Trevino. We discussed terms so that we knew where we stood and met in the middle for a true painless experience. My appreciation to all the staff. More

by Joser37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Trevino, Humberto Olvera
Report | Print
Apr 18, 2023 -

Mercedes-Benz of San Juan responded

Thank you for supporting what we do here, Joser37! It warms our hearts to see that Joe and Humberto went above and beyond to provide a flawless sales experience. We appreciate your generosity more than words can say, and we hope you enjoy your new vehicle for years to come. Congratulations and welcome to our MBSJ family! :) - The Team at Mercedes-Benz of San Juan

January 11, 2023

Excellent service and very knowledgeable of the product. Would highly recommended for anyone looking into buying a luxury vehicle. More

by gilbertcar93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Calzada, Sam Vasquez
Report | Print
Jan 12, 2023 -

Mercedes-Benz of San Juan responded

Gilbertcar93, thank you for selecting us to assist you with your vehicle purchasing needs! It's great to see that Isaiah and Sam left you with a phenomenal impression, and we will be sure to share your feedback at our next team meeting. Congratulations on your sweet new ride! :) - The Team at Mercedes-Benz of San Juan

November 22, 2022

I had a great experience ordering and purchasing my vehicle. Angel kept me up to date from ordering to delivery of vehicle. Happy Customer! More

by Mari Zarate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greeters , Angel Ortega , Sam Vasquez
Report | Print
Nov 23, 2022 -

Mercedes-Benz of San Juan responded

Mari, it's fantastic to see that your recent sales experience was the bee's knees! Thank you for taking the time to provide this supportive review for Angel and Sam, and please let us know if there is anything we can assist you with in the future. Thanks a million, and congratulations on your awesome new Mercedes! :) - The Team at Mercedes-Benz of San Juan

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