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Mercedes-Benz of San Jose - Service Center

San Jose, CA

4.5
251 Reviews

251 Reviews of Mercedes-Benz of San Jose - Service Center

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June 25, 2023

They are definitely less busy than Stevens creek one and much more reliable dealership I More

by yaong21sf
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
Jun 29, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2023

The service is outstanding. They care about me and my car. Very friendly and professional. The dealer service advisor also helped me to get my recall service and explained very More

by thanh1tien2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
Jun 27, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

I received exceptional Service with David! He is quick to communicate timing and costs. I feel that I'm in the best of hands servicing my car here. More

by South Bay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Truong
Jun 27, 2023 -

Mercedes-Benz of San Jose responded

Hi South, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

This dealer kept communicating and keeping track on my services. The service department are nice and friendly More

by Farsheed
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
Jun 26, 2023 -

Mercedes-Benz of San Jose responded

Hello Farsheed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Experienced and professional. The service advisor Bill Beller is the most knowledgeable “sprinter man” I have ever met. More

by Pefiedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Beller
Jun 26, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

I appreciate your personal approach to auto repair I recently received at your dealership. I experienced a level of service I’m not accustomed to. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Beller
Jun 23, 2023 -

Mercedes-Benz of San Jose responded

Hi Tim, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

I gave the car for my first service. The car is giving alerts in terms of air pressure which it didnt give before. The car wash was complimentary but it could have been done more better More

by Tejas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
jose
Jun 23, 2023 -

Mercedes-Benz of San Jose responded

Hi Tejas, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (408) 214-3009.

June 16, 2023

My service manager Josh was great. He gave full disclosure about what was needed, cost, and kept me updated. No surprises which I really appreciate. More

by jaymejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Delgado
Jun 19, 2023 -

Mercedes-Benz of San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

I give this dealership’s service department a five star rating. The dealership specializes in sprinter van service. The service advisor Bill Beller is very experienced and professional. More

by frankkben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Beller
Jun 19, 2023 -

Mercedes-Benz of San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Clean and Excellent facility and the service flow is Good, service adviser, Lyndon is excellent More

by jujuyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Jun 19, 2023 -

Mercedes-Benz of San Jose responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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