Mercedes-Benz of San Jose - Service Center

As always, the work was accomplished in a timely manner. I do miss the shuttle service though. However, a good experience as always. I do miss the shuttle service though. However, a good experience as always. More

I had my Mercedes serviced at this dealership. My service rep Jose is always accommodating, knowledgeable and wonderful to work with. I would come back to get my car serviced because if him. My service rep Jose is always accommodating, knowledgeable and wonderful to work with. I would come back to get my car serviced because if him. More

AAA! EXCELLENT SERVICE. Friendly not pushy. Communicates well. Nice lobby and coffee. Best overall in EXCELLENT SERVICE. Friendly not pushy. Communicates well. Nice lobby and coffee. Best overall in More

Daniel Truong ,My service manager listen very well the problem I am having in the car when I brought in for maintenance.It was resolved quickly .I liked the service department in your dealership.I recomme problem I am having in the car when I brought in for maintenance.It was resolved quickly .I liked the service department in your dealership.I recommended this to most of friends. More

Jose was very helpful. He provided right guidance explained what needed to be done with clarity. He provided right guidance explained what needed to be done with clarity. More

Joshua was our advisor and was amazing during the entire process! He went above and beyond to address and handle and and all concerns! process! He went above and beyond to address and handle and and all concerns! More

Ther are prepared on time. Mr Salinas was professional and objective. Which is great for our activities. Mr Salinas was professional and objective. Which is great for our activities. More

Dealership is ver nice. Always clean and offers a relaxing atmosphere while browsing or waiting on service of your vehicle. The employees are welcoming and always make sur Always clean and offers a relaxing atmosphere while browsing or waiting on service of your vehicle. The employees are welcoming and always make sure the customer has a great experience. More

Since I’ve only been there once for my A Service, my experience with them is limited. However, all went well and the car was serviced on time as told to me and the car was washed. I was pleased experience with them is limited. However, all went well and the car was serviced on time as told to me and the car was washed. I was pleased More

My experience with the service department at Mercedes Benz on Capitol Expy was the best I had in the last 20 years! My Service Supervisor was so amazing… He took the initiative to listen to my difficult Benz on Capitol Expy was the best I had in the last 20 years! My Service Supervisor was so amazing… He took the initiative to listen to my difficult problem with a new key I purchased At another dealership A few fonts ago…. My problem was very difficult because the issue was inconsistent any would not happen on a regular basis…. He took my case serious and took my Car’s case on… The service team was so accommodating and gave me a loaner vehicle during the interim… The work was completed in less than than week A new key was ordered and now all is working perfectly…. The care and attention I recieved was outstanding…… I have become a faithful customer from now on… More