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Mercedes-Benz of San Jose - Service Center

San Jose, CA

4.5
251 Reviews

251 Reviews of Mercedes-Benz of San Jose - Service Center

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September 10, 2021

Service and team members were awesome, and made my experience great! The team went up and beyond to make this easy for me and my family. More

by Migolazaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia-Arellano
September 06, 2021

Great service! Our Service Advisor Bill was able to squeeze us in on a Mercedes Recall despite a glitch in the AutoNation reservation system which did not notify the dealership of our appointment. More

by Lwhulberg
Recommend Dealer
Yes
Employees Worked With
Bill Beller
September 03, 2021

My first time here and it was great. My service advisor Anthony explained the process well and I felt confident leaving my vehicle there. Their waiting lobby was nice and clean also and everyone was adher More

by ALo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
September 03, 2021

They provided a very professional and fast service . I’m pleased with this dealership specifically compare to the neighboring Mercedes dealerships which mostly lack this quality More

by Mo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose plasenciae, Greg James
August 31, 2021

Mercedes-Benz of San Jose is the place to buy your Mercedes, they relate to you and understand you, furthermore they have great service when you return to get you Mercedes serviced. More

by Hmora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
August 29, 2021

Great dealership with exceptional services. I would recommend this dealership to friends and family. They do take good care of customers both buying or car services. More

by Richdoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsin Betsarkis
August 28, 2021

The services are excellent, their staff are very friendly and accommodating, they take care of your vehicle suggest what is good for your car More

by gatmen03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg James
August 23, 2021

David T tool great care of me. My usual advisor Danny is also fantastic. Between both of them they are rock stars. Caren in loaners made a car appear for me and my whole family thanks you. More

by SVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T
August 21, 2021

Great experience working with Anthony Lorenzo, as he did an excellent job providing all information and keeping it simple. Very much impressed with his skills and experience. More

by Prathamesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
August 15, 2021

David Pak was exceptional. He went above and beyond with helping me on other repairs, and coordinating with my insurance company for coverages. He also followed up afterwards to ensure I was taken cared of. More

by vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pak