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Mercedes-Benz of San Jose - Service Center

San Jose, CA

4.5
251 Reviews

251 Reviews of Mercedes-Benz of San Jose - Service Center

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March 12, 2022

Very friendly representatives. Had service B done and it was quick service. Plus my car came out looking like new after it was washed More

by fglml1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 11, 2022

David our service agent did an excellent job! He went above and beyond. Thank you! More

by e.dagayray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David & Sally , Greg James
March 10, 2022

Always great service at this dealership. Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not tak More

by rayynegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
March 07, 2022

Attention to details, patient and prompt. service advisor Jose went above and beyond to make my experience pleasant. More

by Mallik Kande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Service Advisor
March 02, 2022

Got an appointment at a short notice. Service was explained very well.i was updated each time on what to do and what to expect. More

by greenluvsred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
February 27, 2022

Ramsin was awesome helped me from start to finish. Recomend this place to everyone I'll definitely be Back. More

by caseywilson1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsin
February 25, 2022

I came here to have my rear wiper replaced. I was on time for my appointment. Someone came right away to assist. Soon after the service technician came to the lounge to talk about the service. More

by Teresita Tiong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Danny or Manny
February 14, 2022

I have brought my Mercedes a few times for servicing and the experience was smooth. So far no hassle. Great customer service from employees. I also bought maintenance package. Decent prices More

by Ranielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose,Anthony
February 08, 2022

Had issue with fuel smell during cold morning start up. Spoke with one of the service consultant and was happy to help me out. Usually it took about a day and a half to get it fixed, due to having to depen More

by Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia-Arellano, Greg James
Feb 08, 2022 -

Young responded

Thank you Jose!

February 01, 2022

I took my 2012 CLS550 for an annual service on 1/26/22, Danny Salinas, my advisor was promptly arranged for a 10-year service plan for the vehicle. The total service lasted 4.5 hrs, and I was waiting comf More

by ychen555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Salinas, Greg James
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