Mercedes-Benz of San Jose - Service Center
San Jose, CA
251 Reviews of Mercedes-Benz of San Jose - Service Center
Always great service at this dealership. Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not tak Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not take our ML to any other dealership for service, we totally trust these guys to always do the right thing. Thanks a million you two! More
I came here to have my rear wiper replaced. I was on time for my appointment. Someone came right away to assist. Soon after the service technician came to the lounge to talk about the service. I was on time for my appointment. Someone came right away to assist. Soon after the service technician came to the lounge to talk about the service. He was very polite and helpful. The service was done while I waited and it didn’t take any longer than he estimated. I was very pleased. More
I have brought my Mercedes a few times for servicing and the experience was smooth. So far no hassle. Great customer service from employees. I also bought maintenance package. Decent prices the experience was smooth. So far no hassle. Great customer service from employees. I also bought maintenance package. Decent prices More
Had issue with fuel smell during cold morning start up. Spoke with one of the service consultant and was happy to help me out. Usually it took about a day and a half to get it fixed, due to having to depen Spoke with one of the service consultant and was happy to help me out. Usually it took about a day and a half to get it fixed, due to having to depend on one car between work and picking/drop off kids to/from schools - the consultant was able to help me out in just half a day. Thank you AutoNation Mercedes Benz of San Jose for going extra miles. If you have any issues with your Mercedes Benz vehicle, I highly recommend you their services. They’re a bunch of great knowledgeable professionals are ready to help with curtesy. More
I took my 2012 CLS550 for an annual service on 1/26/22, Danny Salinas, my advisor was promptly arranged for a 10-year service plan for the vehicle. The total service lasted 4.5 hrs, and I was waiting comf Danny Salinas, my advisor was promptly arranged for a 10-year service plan for the vehicle. The total service lasted 4.5 hrs, and I was waiting comfortably in the lounge with WiFi and nice coffee drinks, the room was well sanitized per protocol. I like this place and being there for all the years. The work is done very well to keep my car running smoothly to date. Great people and superb service. More