Mercedes-Benz of San Jose - Service Center

Anthony was very nice and we had good experience with our car problems Place is clean and comfortable but you need to put some snacks out car problems Place is clean and comfortable but you need to put some snacks out More

Great service and definitely made me want to come back to them in the future them in the future More

Working with Bill Beller is always a pleasure. He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by Mercedes protocol and the issue can't see addressed to my satisfaction. The work that is done is done well. More

David Truong is my service advisor. He’s so wonderful , very helpful with my S560 needs. Thank you! He’s so wonderful , very helpful with my S560 needs. Thank you! More

Mercedes Benz in San Jose has the best customer services I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Tha I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Thank you for the best service for my car . I would come back here again . More

Service was very professional and efficient. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. More

Our service adviser, Bill Beller is very professional, knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in serv knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in service and Sally was wonderful. She was very sweet, she was able to get me in a loaner very fast, while doing other tasks. This dealership is clean, organized, everyone smiles and say good morning and I'm very happy with the service and attention I receive when I come here. More

Always treated like royalty at this place. Never had an issue. They take care of guy like family. Never had an issue. They take care of guy like family. More

This survey is to rate my services experience with Danny Salinas, Hi is Amazing very acknowledgeable and efficient on his role. Is always a pleasure bringing my car here for any service. I only issue is tha Salinas, Hi is Amazing very acknowledgeable and efficient on his role. Is always a pleasure bringing my car here for any service. I only issue is that the dealer don't provide loaner cards any more, not even the Uber reimbursement.... I cannot believe that Infinity has more budget for curtesy cars Vs Mercedes Benz!! More

Great experience and awesome customer service! Definitely will be back here again for my next service! Definitely will be back here again for my next service! More