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Mercedes-Benz of San Jose - Service Center

San Jose, CA

4.5
251 Reviews

251 Reviews of Mercedes-Benz of San Jose - Service Center

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October 24, 2022

Jose was very good explaining and working with me to get the best treatment for my car More

by Luissologne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
October 21, 2022

My service advisor Jose is amazing. His attention to my concern and needs always makes me feel like a valued customer. Thank yoou More

by Lety
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Arellano
Report | Print
Oct 28, 2022 -

Mercedes-Benz of San Jose responded

Hi Lety, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Great friendly and knowledgeable staff. Great service at a affordable price. Conveniently located of the express way. More

by CGYMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 27, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2022

Easy to schedule. Seamless drop-off and pickup. Good communication throughout the service. Car returned serviced and clean. Definitely coming back. More

by Mauro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
Report | Print
Oct 24, 2022 -

Mercedes-Benz of San Jose responded

Hi Mauro, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 10, 2022

The service tech, bill beller, always does his best. He is one of the few I can trust. More

by Greektruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill beller
Report | Print
Oct 14, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

The Service Technician Danny Salinas is reason we keep coming back for all of needs. He is professional, courteous and knowledgeable and is forthcoming about the issues. More

by hherron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Report | Print
Oct 14, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

Good Customer Service. Lyndon was very patient in listening to all my concerns and ensured that they were addressed. More

by Vignesh Saravanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Report | Print
Oct 13, 2022 -

Mercedes-Benz of San Jose responded

Hi Vignesh, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 05, 2022

Joshua’s was very professional and he help me on my car needs I’m very thankful More

by soniamendoza1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua’s
Report | Print
Oct 10, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Check in was easy. Maintenance was performed as advertised. Car was washed and ready to go on time. More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
Report | Print
Oct 10, 2022 -

Mercedes-Benz of San Jose responded

Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Drove up from Monterey and was expecting to wait most of the day for service and recalls for my Sprinter. The service was finished by noon, much sooner than anticipated. And George in parts was very helpful More

by mcsaldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and George
Report | Print
Oct 06, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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