Back

Mercedes-Benz of San Jose - Service Center

San Jose, CA

4.5
251 Reviews

251 Reviews of Mercedes-Benz of San Jose - Service Center

Sort by
February 16, 2023

Excellent service, Great customer skills, the process was smooth and easy. Will keep using Mercedes-Benz of San Jose in the future. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - FedEx Sprinter Mercedes-Benz of San Jose
Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi Luis, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 15, 2023

Low coolant issue is resolved in the service, and the recall repair is also done. More

by Shuai Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 15, 2023

Service center was able to diagnose a couple of complicated issues with my Sprinter 3500 motor homeand and get me back on the road. More

by SmallMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellar
Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

I am 100% satisfied with the service my vehicle received. I owe it all to my service coordinator, Daniel Salinas. He's informative, experienced, and professional. I always feel comfortable bringing our vehic More

by Melody B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Melody, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

David Truong was professional, friendly, helpful, and definitely wonderful at his job. He went above and beyond to make sure that I received exceptional service. I plan to continue to bring my car back t More

by JulieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Feb 12, 2023 -

Mercedes-Benz of San Jose responded

Hi Julieq, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

Joshua turned our experience into a great one. Very knowledgeable. I will definitely be back. He kept us informed about the processes. Great job More

by Mr Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2023

Took my car into the service department for a tire issue with no appointment. Danny salinas helped me out with getting me a new tire. I was in and out within an hour. Fast and great customer service. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny salinas, David Ortiz, Paul Yuksen
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Tmoss, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

February 03, 2023

Danny had my car in and out Fast service and great customer service. I did not have an appt drove in as a waiter. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Feb 08, 2023 -

Mercedes-Benz of San Jose responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Today is Thursday. Thus is Arif. Great dealership. Great service. Great cars. Great people. Great everything. Thank you. More

by arifarifinamdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David T.
Feb 06, 2023 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 20, 2023

I am very happy with the service I receive by everyone there, and especially from my advisor, Christopher. They are thorough, fast and polite, and I highly recommend them. More

by Happy Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
Jan 24, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of San Jose and we hope to be of service again in the future.

...
12
...