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Mercedes-Benz of San Jose
San Jose, CA
398 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 398 reviews
March 20, 2026
I would never buy another Mercedes from this dealership. Sold me a car still with factory warranty as well as CPO with the front bumper having damage costing me $1200 to repair!!! Sold me a car still with factory warranty as well as CPO with the front bumper having damage costing me $1200 to repair!!! More
by edwardm.
Employees Worked With
Eon(GM), Jorge(used car manager)
March 03, 2026
Dealership was excellent with this purchase. I bought a 2002 Porsche Boxster with just over 21k miles from them. Appreciate they put new tires, battery, oil change, etc. to get it ready. Had bee I bought a 2002 Porsche Boxster with just over 21k miles from them. Appreciate they put new tires, battery, oil change, etc. to get it ready. Had been watching the price drop too until it finally fit my budget right before I had to leave town for a week. I received a fair price for my trade too. Anyway the Porsche drove great on the test drive and on the 3 hour drive home. I took it for a drive to the Post Office after being out of town for a week whereupon the dreaded check engine light came on. This was after the 5 day return period too. I took it to the local Porsche dealer for a post purchase inspection. They determined it had a misfire in one spark plug so I paid to change all 6 plugs. It appears the previous owners while driving it less than 1000 miles per year deferred the maintenance due. I'll take of it as time allows. I am having a blast using the Boxster S as my daily driver in the meantime. More
by victorld82
Employees Worked With
Luis Manzo
February 16, 2026
Excellent experience all the way around. I was taken care of promptly, given clear estimates of all work being performed and additional necessary for my authorization, and The work was compl I was taken care of promptly, given clear estimates of all work being performed and additional necessary for my authorization, and The work was completed exactly as promised. More
by jruedisueli
Employees Worked With
Joshua
November 08, 2025
Hello. My experience was the best ever. The sales team was outstanding and knowledgeable. Friendly service and accommodating. The transfer made simple and t My experience was the best ever. The sales team was outstanding and knowledgeable. Friendly service and accommodating. The transfer made simple and the car is great. Thank you. More
by sfmanolis
Employees Worked With
Jae kneiko
August 23, 2025
I don’t know much about cars, but everyone here was incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new c incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new car. The whole process was smooth and enjoyable. Andy is a truly professional salesperson, and I’m very grateful for his help. More
by Hinmy.feng
Employees Worked With
Andy
January 22, 2025
Mercedes San Jose did an outstanding job on my repairs. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable. More
by loag999
Employees Worked With
Joshua
