Mercedes-Benz of San Francisco

Great Service Once again Steve Billera came to the rescue .We will always buy our Mercedes from M-B of SF and will always have it cared for there as well. I must c Once again Steve Billera came to the rescue .We will always buy our Mercedes from M-B of SF and will always have it cared for there as well. I must compliment the men who greet the customers upon driving into the lot. I once needed a new battery in my key ,I expected to park and walk into the parts department, the gentleman took the key returned within minutes and viola I was on my way. Now thats service More

Service Steve B. is a quality guy. Service is always first class, and I always appreciate the loaner that I receive. Only issue is that pricing is very high. Steve B. is a quality guy. Service is always first class, and I always appreciate the loaner that I receive. Only issue is that pricing is very high. More

the buying experience was not good The buying experience was not good, I ended up settling for what he wanted me to take, not what I told him I wanted. It also took hours! He wore me do The buying experience was not good, I ended up settling for what he wanted me to take, not what I told him I wanted. It also took hours! He wore me down. But the maintenance people are great. More

service experience fast, friendly,efficient,professional. mercedes owner for over 40 yrs. always a dealer service customer. sf benz is right up there with the best i ha fast, friendly,efficient,professional. mercedes owner for over 40 yrs. always a dealer service customer. sf benz is right up there with the best i have experienced. More

Thank you Steve for your continued friendly customer service, timeliness, efficient communication and efficient processing for my service experience. You make the a for your continued friendly customer service, timeliness, efficient communication and efficient processing for my service experience. You make the annual appointment hassle free. Best, Paul More

The New Mercedes c550 e Impressed with the personal service the salesman needs training in selling the Hybrid vehicles they should recommend using the eco feature vs comfort Impressed with the personal service the salesman needs training in selling the Hybrid vehicles they should recommend using the eco feature vs comfort I was impressed with the individual attention of teaching me the different features Fernando did an excellent job transferring my things from the old cat as did Walter all staff worked professionally with me More

anton is the best efficient, professional, courteous & timely. was a recall & feels good to finally have it fixed!! was done when it was suppose to be done. thank you! efficient, professional, courteous & timely. was a recall & feels good to finally have it fixed!! was done when it was suppose to be done. thank you! More

Excellent customer service - from start to finish! The reason I am giving the dealership a high rating is due to the overall level of customer service. It's always a pleasure to bring my car in for se The reason I am giving the dealership a high rating is due to the overall level of customer service. It's always a pleasure to bring my car in for servicing. More

customized service We are REPEAT customers of Mercedes Benz choosing this dealership for their excellent and customized service. Gong back to them means something! We li We are REPEAT customers of Mercedes Benz choosing this dealership for their excellent and customized service. Gong back to them means something! We liked their exchange from different departments to make sure we were happy with our choice. More

Attentive service We just purchased our 4th Mercedes from this dealership. Sales personnel have been excellent. We were impressed with the level of service provided rec We just purchased our 4th Mercedes from this dealership. Sales personnel have been excellent. We were impressed with the level of service provided recently by Alan Cheung. More