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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.6
327 Reviews

327 Reviews of Mercedes-Benz of San Antonio - Service Center

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June 30, 2024

I was kept informed of the status of my car during the ordeirng/delivery process. More

by kim.trevino2013
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Kim! Todd and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 30, 2024

Paco was great and ensured that my service appointment went smoothly & without any issues. The estimated time that they gave me was accurate & ensured I wasn't waiting long More

by victoriagalvan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your business and this review. We're happy to hear Paco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Martinez General Manager

June 29, 2024

Excellent service from Tyler Jordan. Quick and effective. Above and beyond. Very happy customer. Satisfied More

by DMILLER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Mercedes-Benz of San Antonio. Tyler and our team appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 29, 2024

Great service person I have Martin Flores always smiling and helps out thank you Mr Martin More

by EGARZA5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! Martin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 29, 2024

Promp service. Excellent waiting area. Friendly people. I will return for the next needed car service . More

by RTORRES_VFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to hear Stephen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

June 29, 2024

I never have a bad experience going there, the staff is amazing. They always take good care of my vehicle. More

by MWILLIAMS8158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your very kind review. Martin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 29, 2024

Tyler’s communication was great. Always told me step by step what was going on until my car was ready. More

by SLIEBERUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. Tyler and our service team appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 29, 2024

Outstanding customer service from the service staff and the sells department. Both sections made me fell welcome and they approached me right away. The service done in my car was quick and right the firs More

by MENDOZAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your service feedback and rating mean a lot to us. We're glad Waleed was able to help, and we hope to see you again! Chris Martinez General Manager

June 27, 2024

Bryce Exceeded my expectation in the service department, His communication was on point ,along with getting me taking care of in a timely manner... Every staff member I encountered was happy.. It's nice to More

by HBECK2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Jun 27, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

June 27, 2024

This dealership has consistently been excellent at presentation, courtesy and service. My service advisor Martin Flores has always delivered great service and I appreciate his honesty. More

by ROSE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of San Antonio responded

Thanks, Rose, for sharing about your experience with Martin here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

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