Mercedes-Benz of San Antonio - Service Center

Great service Tyler continues to provide us with personalised, professional service every time. This time we had a gasoline leak, potentially dangerous, so he had Tyler continues to provide us with personalised, professional service every time. This time we had a gasoline leak, potentially dangerous, so he had it repaired the same day. Thank you More

great routine service You schedule your service on their webpage. SHow up and they take care of it just like they promised. Easy peasy. and they are gracious and knowledgea You schedule your service on their webpage. SHow up and they take care of it just like they promised. Easy peasy. and they are gracious and knowledgeable. A great partner to have when you own a nice vehicle! More

Service Manager went beyond expectations Service manager exceeded my expectations on Service Performed. However, I will be happy when construction in the service area is complete. Car was c Service manager exceeded my expectations on Service Performed. However, I will be happy when construction in the service area is complete. Car was covered in dust after it went through the car wash. Couldn't be helped, they did their best under the conditions they are working with. More

Covered under Warranty Tyler was very helpful! Happy with the service. I had a hood sensor that needed to be adjusted and break petal adjustment needed as well, all service Tyler was very helpful! Happy with the service. I had a hood sensor that needed to be adjusted and break petal adjustment needed as well, all service covered under warranty very pleased! More

Great Service Department Good people all around. Competent, professional, and friendly. The result is great service. They make you feel like you and your car are special to Good people all around. Competent, professional, and friendly. The result is great service. They make you feel like you and your car are special to them. Eli Nero took good care of my car and Maria Lopez-Camacho made me feel at home in the customer lounge. I actually look forward to my next service. Thanks to all of you. More

Excellent Servive Gary Sauder is a gem. I've known him for years and he always over delivers. He is a professional and understands his customers needs. Gary Sauder is a gem. I've known him for years and he always over delivers. He is a professional and understands his customers needs. More

Satisfied & Grateful a Little misunderstanding but in the end management addressed and corrected issue. Very professional and understanding. My car was ready in a timely a Little misunderstanding but in the end management addressed and corrected issue. Very professional and understanding. My car was ready in a timely manner. Thanks to both Gary's!! More

Excellent service Eli was very helpful and professional. I highly recommend him and the dealership. I've had issues with other dealerships but never this one so I'm qui Eli was very helpful and professional. I highly recommend him and the dealership. I've had issues with other dealerships but never this one so I'm quite pleased with my experience. More

Fantastic service and customer support by Mr. Tyler Jordan Outstanding service by Tyler Jordan and all service representatives. Contrary to current computer files, I have been a consistent customer of your de Outstanding service by Tyler Jordan and all service representatives. Contrary to current computer files, I have been a consistent customer of your dealership since I purchased my first Mercedes with you all in 1979 when you were located at the dealership closer to town. It also was a diesel. So, I've purchased more vehicles than you existing computer records have listed. Back to the current service. I'm thrilled to be seen and serviced by Mr. Tyler Jordan. He deserves a bonus. More

Great customer service, bad mechanics Not only did the service b take a week, the mechanic scratched my car on the left rear passenger door as well as my rear window tint. Two of the 5 pro Not only did the service b take a week, the mechanic scratched my car on the left rear passenger door as well as my rear window tint. Two of the 5 problems I had are still present. The service advisor was more than helpful. Friendly staff but not as careful with the interior of your car as they should be. Also, the interior is left scuffed with dirt after they climb around the car fixing stuff. More