Mercedes-Benz of San Antonio - Service Center

Routine Service I was greeted right away. Was told to go to waiting area where there was refreshments and snacks. Comfortable chairs, tv, internet. Only waited 5 minu I was greeted right away. Was told to go to waiting area where there was refreshments and snacks. Comfortable chairs, tv, internet. Only waited 5 minutes before service manager Chrissy called my name and confirmed what was to be done. 2 minutes later was met by the courtesy car guy who gave me keys to car. 5 hrs later i was called and car was ready and all washed. More

brakes poor service. at some point i was told inspection and brakes will be done then later told i had to buy a new tire to get inspection done poor service. at some point i was told inspection and brakes will be done then later told i had to buy a new tire to get inspection done More

Exceed Expectations I bought my car in Houston but have had all my service in San Antonio. I was not receiving the service I expected in the San Antonio area until I went I bought my car in Houston but have had all my service in San Antonio. I was not receiving the service I expected in the San Antonio area until I went to Mercedes Benz of San Antonio. They have always been very accommodating and trustworthy. More

Professional experience and service! MB of San Antonio always treats you like family, their service department sets the bar for others to follow! As a first time Benz owner, I feel reliev MB of San Antonio always treats you like family, their service department sets the bar for others to follow! As a first time Benz owner, I feel relieved that I made the right choice in a luxury car, these guys go above and beyond to make the experience great. Jim Karnes City More

Great Service MB of SA is a great service/dealership. They are always prompt and are ready when I drop off my vehicle. I definitely recommend anyone thinking of buy MB of SA is a great service/dealership. They are always prompt and are ready when I drop off my vehicle. I definitely recommend anyone thinking of buying a car to visit this dealership. More

First Class First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the good work More

Quick, Professional service I have been a client of this dealership since 1993, and they always go above and beyond for their customers. I recently had my car in for routine main I have been a client of this dealership since 1993, and they always go above and beyond for their customers. I recently had my car in for routine maintenance and they did a great job, leaving my car running at tip-top performance, plus cleaned my car inside and out ! Thank you MBSA ! More

Service Experience I've owned many different luxury cars over the years and have stayed with Mercedes now for about 15 years. I've stayed in part because of the extreme I've owned many different luxury cars over the years and have stayed with Mercedes now for about 15 years. I've stayed in part because of the extremely high level of service I receive when I drop my car off without an appointment with Chrissy at Mercedes of San Antonio. Jesse does a great job on the intake process and Chrissy always insures that I know what is going on, how much it will cost to repair, and when it will be ready. Fantastic experience every time. More

The problem was resolved Mercedes-Benz repair the part which was caused by the service department and no fault of mine. The handle the problem professionally and with the upmo Mercedes-Benz repair the part which was caused by the service department and no fault of mine. The handle the problem professionally and with the upmost respect. The lobby staff was also professional and made you feel like family. More

Luxery Service For Every Customer I have dealt with 3 different Mercedes dealerships after having bought my CPO ML350. While it may not have been a new car it was certified and had a I have dealt with 3 different Mercedes dealerships after having bought my CPO ML350. While it may not have been a new car it was certified and had a great warranty. I never in a million years thought that I would get the same blue chip services from a different dealership than where I bought it. SATX Mercedes is simply the best. They are very professional and always treat me as if I had bought a top of the line brand new car! I love that I know I can rely on my personal service advisor and my car is being cared for (as am I) just like a car that had been purchased brand new. I am, and will always be a loyal Mercedes driver and my cars will come from SATX! More