Mercedes-Benz of San Antonio - Service Center
San Antonio, TX
327 Reviews of Mercedes-Benz of San Antonio - Service Center
Fast, efficient, communicative! They took time to explain all the needs and what comes at my next check up. And there is a snack bar while you wait. They took time to explain all the needs and what comes at my next check up. And there is a snack bar while you wait. More
The service and attention to detail at the dealership is exceptional. Everyone I come in contact with is eager to please. Michael Wright in the service department was outstanding and kept me informed along exceptional. Everyone I come in contact with is eager to please. Michael Wright in the service department was outstanding and kept me informed along the way and followed up after the service was complete. More
Meghan was efficient & thorough as our svc contact. Once she left at 5:30 we were left to mercy of just one gentleman that was responsible for ppl still waiting. There was no proactive customer service Once she left at 5:30 we were left to mercy of just one gentleman that was responsible for ppl still waiting. There was no proactive customer service to customers waiting. Had to go find my car & ask to be checked out. Attitude of ppl in service was they did not want to be there. Actual work on car was good. More
I just purchased my 2024 C300 which I love so much! The truck sensor was acting up so had to bring it back in. Plus a sales rep promised me something that needed to be taken care of long story short The truck sensor was acting up so had to bring it back in. Plus a sales rep promised me something that needed to be taken care of long story short Javier Perez helped me every single step of the way! His communication was top notch! I really appreciate you Javier you made my experience amazing and this is my 3rd Benz and you probably was the only one who was attentive to everything I needed. Won’t hesitate to request him for my service next time! More