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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.6
327 Reviews
Call Service Center (210) 920-3235

327 Reviews of Mercedes-Benz of San Antonio - Service Center

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May 10, 2024

Explained work done. Made me feel like they appreciated the business and my time. Car wash was best dealer wash I’ve had in years. More

by HITAKASM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

May 10, 2024

Javier Perez couldn’t have been more helpful than he was. Very great service and friendly attention to our service needs at all times. More

by MTBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Javier and our team, and we look forward to working with you again. Chris Martinez General Manager

May 10, 2024

Nate Caley Gave excellent customer service. I found the whole experience to be thorough friendly Informative expeditious and respectful More

by WPDLTARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio; we look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

May 10, 2024

Great customer service. Professionalism through out my entire experience. I was handled with care and respect. More

by LATONJIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

May 10, 2024

Michel Wright service Advisor is doing An Excellent job and is very professional and always gives updates and answers any questions I have about the service. More

by COMMO196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Wright
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Micheal and our team, and we look forward to working with you again. Chris Martinez General Manager

May 09, 2024

I always appreciate the service dept and Javier taking great care of me and my car- communication is awesome- Text message - fantastic! Thanks More

by AFROST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier- service
Report | Print
May 09, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Javier had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

May 07, 2024

Paco is always quick to provide excellent customer service. He always anticipates my service needs especially when my vehicle has issues outside of maintenance. His professionalism is superior! More

by SAROMERO262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco- service
Report | Print
May 07, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

May 07, 2024

Martin is great like always . I will always buy my vehicles from MB of SA More

by veronicagarcialopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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May 07, 2024 -

Mercedes-Benz of San Antonio responded

Veronica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Martin and our team, and we look forward to working with you again. Chris Martinez General Manager

May 07, 2024

Tyler my service advisor was EXCELENT ALWAYS TAKES CARE MY VEHICLES ALSO ALL MY FAMILY OWNES MERCEDES AND THEY LOVE WORKING WITH TYLER JORDAN More

by AAHMADI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER JORDAN
Report | Print
May 07, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Mercedes-Benz of San Antonio. Tyler and our team appreciate your business and hope to see you again soon! Chris Martinez General Manager

May 07, 2024

What I can say is that Tyler Jordan has been my service advisor for 15 years and he always gives impeccable service More

by DALLARI
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Report | Print
May 07, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to hear tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

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