Mercedes-Benz of San Antonio - Service Center

The service was completed efficiently and on time, and I appreciated the transparent communication throughout the process. They even followed up to ensure that I was satisfied with the work done. It’s evide appreciated the transparent communication throughout the process. They even followed up to ensure that I was satisfied with the work done. It’s evident that Mercedes values its customers and strives to provide top-notch service. I highly recommend them for any vehicle maintenance needs they truly set the standard for customer care in the industry. More

After I dropped the car I have to wait to talk to the service advisor who I did not know his/her name it took awhile service advisor who I did not know his/her name it took awhile More

Very unprofessional, doesn’t answer my calls or return any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment More

Javier is always very helpful and prompt. Great service from everyone! We love coming to this dealership Great service from everyone! We love coming to this dealership More

As a first-time Mercedes-Benz buyer, I learned a lot from talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for th talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for the car. More

By far the worst luxury dealership to ever service your vehicle at, management sucks staff is rude and poorly organized! Daniel the service manager might as well be a statue sitting in an office with how u vehicle at, management sucks staff is rude and poorly organized! Daniel the service manager might as well be a statue sitting in an office with how useless he is…. Overall never going back, I’d recommend you steer clear of here. Mercedes of boerne is my go to. I suppose being on San Pedro made them think they could be rude to customers. More

Tyler and the team were great. Very professional and timely. Issues were properly addressed. You will get the kind of service that you would expect from a Mercedes dealership. Very professional and timely. Issues were properly addressed. You will get the kind of service that you would expect from a Mercedes dealership...top notch. You can depend on Tyler More

Mr. Michael Wright was very professional and respectful. I really enjoyed how he used his connection style with me. Please thank him for all his assistance. Mrs. Stephanie Banks I really enjoyed how he used his connection style with me. Please thank him for all his assistance. Mrs. Stephanie Banks More

Luis and Jesse got my car ready in less than the expected time. Both were exceptionally professional and courteous time. Both were exceptionally professional and courteous More

Paco as always very helpful and great customer service. Your service department need more people like Paco Your service department need more people like Paco More