Mercedes-Benz of San Antonio - Service Center

Excellent customer service! Thank you for your care, dedication, patience, and support to ensure my vehicle is safe for driving. Thank you for your care, dedication, patience, and support to ensure my vehicle is safe for driving. More

There is absolutely nothing negative I can say about my purchase experience. There was No pressure, Rolando was so kind and understanding about what I needed in a vehicle. I will definitely come back when purchase experience. There was No pressure, Rolando was so kind and understanding about what I needed in a vehicle. I will definitely come back when it is time to trade in and get a new one. You get what you pay for at this dealership. If I could give them 200 stars I would. More

My new service rep, Javier Perez, was very knowledgeable, polite and professional. He kept in touch via phone or text throughout the process. My previous annual appointments consisted of being without my c polite and professional. He kept in touch via phone or text throughout the process. My previous annual appointments consisted of being without my car for 3 to 4 days for same service, which was very frustrating. He had my car picked up, serviced and brought back within a day and a half. Also, my valet driver, Ricardo, was also professional, trustworthy and polite. More

Nate Caley and the service team did a great job keeping me informed. I am still waiting for the email regarding the detailed recommendations. me informed. I am still waiting for the email regarding the detailed recommendations. More

Paco is always very helpful and keeping me updated on my vehicle. Service is always awesome and professional. Highly recommend! vehicle. Service is always awesome and professional. Highly recommend! More

I paid for a treatment for the leather seats and paint while in finance. Getting to the right person to schedule this was frustrating. Then the day I came for it, it wasn’t done. We had a language barrier while in finance. Getting to the right person to schedule this was frustrating. Then the day I came for it, it wasn’t done. We had a language barrier until someone came who spoke both Spanish and English. I still don’t know if this treatment was done to my car because it didn’t look or feel different AND I never received a service paperwork showing me what was done. Still don’t know. More

PACO WAS AMAZING HE TOOK CARE OF THE SERVICE I REALLY FELT TAKEN CARE OF AND I RECOMMEND FELT TAKEN CARE OF AND I RECOMMEND More

Great team and treated well as always. Clean waiting area. The work didn't take long and my car came back clean. Thanks! Clean waiting area. The work didn't take long and my car came back clean. Thanks! More

Great service, and I loved the loaner vehicle. The wait area is comfortable and the snack bar an awesome idea. The wait area is comfortable and the snack bar an awesome idea. More

Absolutely amazing experience with Javier Perez, he is the man!!! Totally made the whole experience easy for me and very accommodating. the man!!! Totally made the whole experience easy for me and very accommodating. More