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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.6
327 Reviews

327 Reviews of Mercedes-Benz of San Antonio - Service Center

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June 13, 2024

Martin Flores, Service Advisor and Steve Bridges, Service Technician, are very profession and helpful in answering questions in regards to the proper care of our cars. More

by EHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores and Steve Bridges
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Martin and Steve were able to help, and we hope to see you again! Chris Martinez General Manager

June 13, 2024

Great customer service. Bryce was great at communicating. Everyone I dealt with was a good experience. More

by LARA.MELSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Crawford
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Lara, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bryce here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 12, 2024

Francisco was extremely helpful and courteous; the services was unparalleled. I will continue being a loyal MB customer. More

by PITIBETINA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez
Jun 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Francisco had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be positive. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 12, 2024

Nathan took care of me very well. A state inspection and a car wash. Thank you very much. More

by HARVEYNAJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 13, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Nathan here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 11, 2024

Xavier is the bomb. Every time I fly out of town, I drop the car off doesn’t matter if I’m gone for a day or a couple of weeks. Everything that’s promised is always done More

by BRETT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 11, 2024 -

Mercedes-Benz of San Antonio responded

Brett, It's great to hear that Xavier and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 10, 2024

My wife and I have purchased and fully serviced 5 MBSA cars through out the years . More

by BOB.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Oliver
Jun 10, 2024 -

Mercedes-Benz of San Antonio responded

Bob, Thank you for taking the time to share your thoughts on working with Megan and our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

June 09, 2024

A mistake was made, but they did a excellent job of correcting it in a timely manner More

by ERLINE.CARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Erline, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Chris Martinez General Manager

June 09, 2024

Our experience at Mercedes-Benz of SA with Luis Cotto was excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue t More

by GOELSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cotto
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Luis here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 09, 2024

Excellent customer service and support. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. More

by J.HUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Mercedes-Benz of San Antonio. Luis and our service team appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 09, 2024

Excelente service. Very prompt and courteous. Great communication with your service manager. Very good waiting area More

by YOYAHASTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Frier
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Yoya, It's great to hear that Russell was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

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