Mercedes-Benz of San Antonio - Service Center

Awesome service, great staff. Work done on time. The honored their warranty. I will use again. Work done on time. The honored their warranty. I will use again. More

When I needed regular maintenance I was promptly scheduled by the service department. My service manager is Devin Ramirez. He was very patient with me and answered all my questions when I had a rece scheduled by the service department. My service manager is Devin Ramirez. He was very patient with me and answered all my questions when I had a recent follow up for routine maintenance. I have found this dealership to be very professional and helpful. I highly recommended this dealership for their honesty and integrity. More

Great service very professional service agent ! fast and courteous! Management was also very helpful ! Thanks fast and courteous! Management was also very helpful ! Thanks More

Promptly greeted, looked up my appointment and noted time of arrival for my service advisor. Listened to my concerns and noted. Texted with updates. of arrival for my service advisor. Listened to my concerns and noted. Texted with updates. More

Prompt and in-time service scheduling Par excellence service Very pleasant service advisor Luis Cotto to work with. service Very pleasant service advisor Luis Cotto to work with. More

They took care of my car very well. My car is 10 years old, and now it is like new again. Thanks to My service advisor, Tyler, Jordan, and the service manager, Robert Castro for a job My car is 10 years old, and now it is like new again. Thanks to My service advisor, Tyler, Jordan, and the service manager, Robert Castro for a job well done! More

The service was completed efficiently and on time, and I appreciated the transparent communication throughout the process. They even followed up to ensure that I was satisfied with the work done. It’s evide appreciated the transparent communication throughout the process. They even followed up to ensure that I was satisfied with the work done. It’s evident that Mercedes values its customers and strives to provide top-notch service. I highly recommend them for any vehicle maintenance needs they truly set the standard for customer care in the industry. More

After I dropped the car I have to wait to talk to the service advisor who I did not know his/her name it took awhile service advisor who I did not know his/her name it took awhile More

Very unprofessional, doesn’t answer my calls or return any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment More