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Mercedes-Benz of San Antonio - Service Center
San Antonio, TX
330 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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330 Reviews of Mercedes-Benz of San Antonio - Service Center
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December 01, 2024
They do a great job when it comes to service. I was kept informed during the process and I received my car washed and cleaned. It look like new. Nice touch. I was kept informed during the process and I received my car washed and cleaned. It look like new. Nice touch. More
by Rey.gonzalez
Employees Worked With
Service dept
November 30, 2024
The sales folks are excellent to deal with the service department is very professional and excellent. We’ve had nothing but good service and everything else was and has been excellent. department is very professional and excellent. We’ve had nothing but good service and everything else was and has been excellent. More
by robertgott65.rg
Employees Worked With
I would rate the mechanics and service department a five
November 30, 2024
My rep took extra time and was very efficient, had to have a loner car, and he took care of all the details. I will always make this dealer my choice. have a loner car, and he took care of all the details. I will always make this dealer my choice. More
by sandgeno1
Employees Worked With
Jesse
October 12, 2024
Awesome service, great staff. Work done on time. The honored their warranty. I will use again. Work done on time. The honored their warranty. I will use again. More
by Gmeadows
Employees Worked With
October 10, 2024
When I needed regular maintenance I was promptly scheduled by the service department. My service manager is Devin Ramirez. He was very patient with me and answered all my questions when I had a rece scheduled by the service department. My service manager is Devin Ramirez. He was very patient with me and answered all my questions when I had a recent follow up for routine maintenance. I have found this dealership to be very professional and helpful. I highly recommended this dealership for their honesty and integrity. More
by Pspatter2014
Employees Worked With
Devin Ramirez
September 30, 2024
Great service very professional service agent ! fast and courteous! Management was also very helpful ! Thanks fast and courteous! Management was also very helpful ! Thanks More
by Billgarsed
Employees Worked With
September 27, 2024
Promptly greeted, looked up my appointment and noted time of arrival for my service advisor. Listened to my concerns and noted. Texted with updates. of arrival for my service advisor. Listened to my concerns and noted. Texted with updates. More
by TGL
Employees Worked With
Tyler Jordan
September 21, 2024
I brought my 2021 Mercedes in for service, and was pleased at how Tyler Jordan handled everything and arranged a loaner for me. A nice experience! Gretchen Burkholder pleased at how Tyler Jordan handled everything and arranged a loaner for me. A nice experience! Gretchen Burkholder More
by gburkho343
Employees Worked With
Tyler Jordan
September 12, 2024
They took care of my car very well. My car is 10 years old, and now it is like new again. Thanks to My service advisor, Tyler, Jordan, and the service manager, Robert Castro for a job My car is 10 years old, and now it is like new again. Thanks to My service advisor, Tyler, Jordan, and the service manager, Robert Castro for a job well done! More
by rev_mitchell
Employees Worked With
Tyler Jordan, Robert Castro
