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Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 463 reviews

July 18, 2024

My Service Representative, Tyler Jordan, is fantastic. Had a tire problem and he worked to get me in and fixed all in the same day. More

by STRATICAL.ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
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Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

July 18, 2024

This dealerships team had outstanding communication and they were able to get my car seen and completed in a great time frame. More

by Epedraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
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Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

July 18, 2024

Earl Tucker went above and beyond to ensure my process was seamless. I felt at ease and comfortable when purchasing my vehicle. This was by far the best experience I’ve had at any dealership. More

by Jasmyn Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words, Jasmyn, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

July 18, 2024

Great dealership but please change the tv station. I was there 4 hours so one news station on a loop repeating the same videos is very annoying. More

by laurajvela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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Jul 19, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your feedback and for rating us highly! I'm glad you had a positive experience at Mercedes Benz of San Antonio. I will be sharing your comments with our team, and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Chris Martinez cmartinez@mbofsa.com

July 17, 2024

Mercedes San Antonio is the best. I love working with them they are they best so far in town More

by rochellenyanti375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal from services department
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Jul 17, 2024 -

Mercedes-Benz of San Antonio responded

Rochelle, Thank you for your very kind service review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 17, 2024

Excellent service provided by Mercedes Benz of San Antonio. I was given a same day appointment When the problem was diagnosed, I was given a loaner because the part was not available and it would be More

by JOELHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Crawford
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Jul 17, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

July 17, 2024

Mark siempre atento porque no sé hablar inglés siempre se esforzó en entenderme y en complacer mis necesidades More

by rolivarestx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

July 17, 2024

Thrice I came and submitted the vehicle, for that I have rented car on my own expense multiple times..still issue is not resolved..no proper investigation..time and money consuming service centre More

by LIXFIX0012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Parez
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Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Chris Martinez cmartinez@mbofsa.com

July 16, 2024

Stephen my service advisor went above and beyond to ensure excellent service and satisfaction and he delivered More

by Stpmd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Jul 16, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephen met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

July 16, 2024

Javier, my service advisor, was super nice and the loaner I got was tempting- overall satisfaction 5 star. More

by LOURDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
javier
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Jul 16, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

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