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Mercedes-Benz of San Antonio
San Antonio, TX
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here.
Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 463 reviews
October 05, 2008
The salesman was polite on the surface but showed arrogence and lack of knowledge of the vehicle we inquired about. 1. We would like to have a R-class with the 7 seat option and Panoramic roof. arrogence and lack of knowledge of the vehicle we inquired about. 1. We would like to have a R-class with the 7 seat option and Panoramic roof. He searched MB inventory but apparently don't know how to search for the 7th seat option. Several of the vehicles he shows on the screen has no 7th seat but he insisted that the 7th seat comes standard on R-class even after I pointed out his mistake. 2. He refused to print out specs for various R-class models for us to compare. Don't know what is going on in his heaad. 3. He quoted a higher price on a used 2008 model. Later, when we asked for the price for a new 2008 model with the same spec, he revealed a much low price and refused to explain the price discrepancy. As the old saying goes, Never trust a salesman, especiall when it is a MB salesman. 4. He even didn't bother to ask about our contact information. The attitude is take it now or you don't need to come back. 5. We did the only honorable thing in this situation - buying from MB Boerne. People there are much more appreciative of our business. Btw, as I am working in Austin, I got chance to visit all four dealers in the region - San Antonio, Boerne, Austin, Georgetown. SA MB is clearly the worst. More
by brent2008
Employees Worked With
don't recall
April 26, 2008
My wife and myself had dealt with Mike Jones previously in the past and wanted a no-hassle situation again this time around and chose to go back to Mercedes-Benz of San Antonio. The price was on par with in the past and wanted a no-hassle situation again this time around and chose to go back to Mercedes-Benz of San Antonio. The price was on par with the closest competing MB dealership and Mike did a wonderful job making us feel welcomed again with absolutely no pressure. We had coffee while we briefly waited for our vehicle. The most important part of the buying process was our monthly payments Mike managed to get for us. They are exactly where we wanted them to be. There was no up-sale pushing during our purchase and it felt exactly the way buying a luxury car should. We also get our other Mercedes serviced there as well and recommend Brian for your vehicle's servicing. More
by wlarson
Employees Worked With
Mike Jones
July 08, 2004
Absolutely the worst, most stuck up dealership I have ever been to. When looking for a new car, I visited the dealer and inquired about what my wife and I were looking for. Instead, we got a speech on wh ever been to. When looking for a new car, I visited the dealer and inquired about what my wife and I were looking for. Instead, we got a speech on what the salesperson thought we should get. When we discussed trading in our vehicle (a competing luxury vehicle), we were offere auction value for the car. When we asked why, the salesman said that there were visible defects on the car. Bear in mind, this car was 12k miles fewer miles than it should have had and not so much as a scratch anywhere. Adding insult to injury, they offered to finance us at a high interest rate and $10k less than we wanted.<br><br>Bottom line: This dealership tried to take advantage of my wife and I.<br><br>End result: We bought a car from their direct competitor the following day and came back in it and picked up our desposit for the Benz we had initially considered buying. More
by unionjack
