Mercedes-Benz of San Antonio

First Class First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the good work More

Quick, Professional service I have been a client of this dealership since 1993, and they always go above and beyond for their customers. I recently had my car in for routine main I have been a client of this dealership since 1993, and they always go above and beyond for their customers. I recently had my car in for routine maintenance and they did a great job, leaving my car running at tip-top performance, plus cleaned my car inside and out ! Thank you MBSA ! More

Service Experience I've owned many different luxury cars over the years and have stayed with Mercedes now for about 15 years. I've stayed in part because of the extreme I've owned many different luxury cars over the years and have stayed with Mercedes now for about 15 years. I've stayed in part because of the extremely high level of service I receive when I drop my car off without an appointment with Chrissy at Mercedes of San Antonio. Jesse does a great job on the intake process and Chrissy always insures that I know what is going on, how much it will cost to repair, and when it will be ready. Fantastic experience every time. More

The problem was resolved Mercedes-Benz repair the part which was caused by the service department and no fault of mine. The handle the problem professionally and with the upmo Mercedes-Benz repair the part which was caused by the service department and no fault of mine. The handle the problem professionally and with the upmost respect. The lobby staff was also professional and made you feel like family. More

Excellent Sales Customer Service This is the second vehicle I've leased from this dealership. Excellent sales customer service! The sales team listens, doesn't play games, and works This is the second vehicle I've leased from this dealership. Excellent sales customer service! The sales team listens, doesn't play games, and works with you to get you the vehicle you want! More

Luxery Service For Every Customer I have dealt with 3 different Mercedes dealerships after having bought my CPO ML350. While it may not have been a new car it was certified and had a I have dealt with 3 different Mercedes dealerships after having bought my CPO ML350. While it may not have been a new car it was certified and had a great warranty. I never in a million years thought that I would get the same blue chip services from a different dealership than where I bought it. SATX Mercedes is simply the best. They are very professional and always treat me as if I had bought a top of the line brand new car! I love that I know I can rely on my personal service advisor and my car is being cared for (as am I) just like a car that had been purchased brand new. I am, and will always be a loyal Mercedes driver and my cars will come from SATX! More

Great service Tyler continues to provide us with personalised, professional service every time. This time we had a gasoline leak, potentially dangerous, so he had Tyler continues to provide us with personalised, professional service every time. This time we had a gasoline leak, potentially dangerous, so he had it repaired the same day. Thank you More

great routine service You schedule your service on their webpage. SHow up and they take care of it just like they promised. Easy peasy. and they are gracious and knowledgea You schedule your service on their webpage. SHow up and they take care of it just like they promised. Easy peasy. and they are gracious and knowledgeable. A great partner to have when you own a nice vehicle! More

Service Manager went beyond expectations Service manager exceeded my expectations on Service Performed. However, I will be happy when construction in the service area is complete. Car was c Service manager exceeded my expectations on Service Performed. However, I will be happy when construction in the service area is complete. Car was covered in dust after it went through the car wash. Couldn't be helped, they did their best under the conditions they are working with. More

Covered under Warranty Tyler was very helpful! Happy with the service. I had a hood sensor that needed to be adjusted and break petal adjustment needed as well, all service Tyler was very helpful! Happy with the service. I had a hood sensor that needed to be adjusted and break petal adjustment needed as well, all service covered under warranty very pleased! More