Mercedes-Benz of San Antonio

I’m so so happy with my purchase and my dealer. I live 3 hours away from the Mercedes Dealership and Waleed made the process so easy, he went above and beyond his duties and I got exactly what I wa I live 3 hours away from the Mercedes Dealership and Waleed made the process so easy, he went above and beyond his duties and I got exactly what I wanted, I’m so happy!. Mercedes Benz have the best customer service for sure. More

Waleed, was very professional. He walked me through all the features of the car and worked hard to meet my price. He knows how to build long time relationships! He walked me through all the features of the car and worked hard to meet my price. He knows how to build long time relationships! More

Very relaxing and chill experience, no high pressure typical of many dealerships I have experienced in the past. Just a refreshing experience for once at a car dealer, though I was only purchasing a use typical of many dealerships I have experienced in the past. Just a refreshing experience for once at a car dealer, though I was only purchasing a used vehicle, I felt as valued as a high rolling Maybach buyer. Two thumbs up 👍 👍 More

After I dropped the car I have to wait to talk to the service advisor who I did not know his/her name it took awhile service advisor who I did not know his/her name it took awhile More

Very unprofessional, doesn’t answer my calls or return any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment More

Waleed displays exemplary customer service and professionalism. When presented with a situation that needed immediate attention, has was incredibly resourceful, collaborative and communicative whi professionalism. When presented with a situation that needed immediate attention, has was incredibly resourceful, collaborative and communicative while working toward resolution, and kept a friendly demeanor throughout. More

Javier is always very helpful and prompt. Great service from everyone! We love coming to this dealership Great service from everyone! We love coming to this dealership More

Greeted quickly by Mark upon arrival. Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and n Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and not drawn out. Was driving home with my new car in under 2 hrs. Great first time Mercedes experience. More

Awesome experience from start to finish. Very attentive and helpful. It is my 3 rd purchase with you. Very attentive and helpful. It is my 3 rd purchase with you. More

As a first-time Mercedes-Benz buyer, I learned a lot from talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for th talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for the car. More