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Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 463 reviews

May 29, 2024

Stayed there for the service. Was told it was a 3-4 hour service. The stay was pleasant. Beverage and food snacks available. Restroom was clean. Liked the update video of issues f More

by TILLERNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

Nancy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Michael or our team can be of further assistance. Chris Martinez General Manager

May 29, 2024

Great service and reliable! ! No issues or problems with anything!! I definitely would recommend for there greatness More

by camsmooth94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 30, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

May 29, 2024

Unfortunately service has been horrible due to lack of professionalism and urgency on the dealer part to fix the issues with the car we bought also keeping my vehicle for 6 weeks and nothing being done af More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Khan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Mercedes-Benz of San Antonio responded

Glenda, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Martinez General Manager

May 29, 2024

The dealership had many vehicles to choose from and all of the staff members we extremely friendly and helpful. More

by BDose
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Gonzales
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

We are so glad that Ricky had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Martinez General Manager

May 29, 2024

Todd was a delight to work with and he really made the process easy and enjoyable. More

by SSWANSON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin was very helpful with the Concierge process.
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Todd was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

May 28, 2024

Did not like that my SUV was returned dirty and not as I brought it to your dealership. I called the minute I noticed . Till this day no one has reached out or followed up. 5/28/24 4:10 pm More

by EMSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

May 28, 2024

Wonderful service and Louis is the best. We are grateful for our new SUV. Sheryl More

by skw2836
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Mercedes-Benz of San Antonio responded

Sheryl, Thank you! Louis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new SUV! Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

May 26, 2024

Megan was awesome and took care of my needs. She was on time - great job More

by jflesher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

May 25, 2024

I live close to MB Boerne but choose to drive to MB San Antonio. Martin, my service advisor is very knowledgeable and attentive to my needs. He deserves a raise in pay. More

by 4SCHREINERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Frier
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russell, Martin, and our team, and we look forward to working with you again. Chris Martinez General Manager

May 25, 2024

Great service by Bryce and vehicle service team, very satisfied will definitely come back to continue the work! More

by moniquemtate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Crawford
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May 29, 2024 -

Mercedes-Benz of San Antonio responded

Monique, Thanks for sharing your thoughts about your service experience with Mercedes-Benz of San Antonio. Bryce and our team appreciate your business and hope to see you again soon! Chris Martinez General Manager

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