Back

Mercedes-Benz of San Antonio

San Antonio, TX

4.6
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
Contact Dealership

9600 San Pedro Ave

San Antonio, TX

78216

Directions

By Type

Showing 463 reviews

September 21, 2024

I brought my 2021 Mercedes in for service, and was pleased at how Tyler Jordan handled everything and arranged a loaner for me. A nice experience! Gretchen Burkholder More

by gburkho343
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
September 13, 2024

Epitome of what a M-B dealership should be! M-B of SA caters to a discerning clientele who expect top performance. The staff are professional knowledgeable and caring. Competitive pricing on a More

by Schmidty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Powell
Sep 13, 2024 -

Mercedes-Benz of San Antonio responded

Hi Schmidty, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Chris Martinez – General Manager

September 12, 2024

They took care of my car very well. My car is 10 years old, and now it is like new again. Thanks to My service advisor, Tyler, Jordan, and the service manager, Robert Castro for a job More

by rev_mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan, Robert Castro
Sep 13, 2024 -

Mercedes-Benz of San Antonio responded

Hi rev_mitchell, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Chris Martinez – General Manager

September 06, 2024

I am incredibly thankful for Agustin and his helpfulness and professionalism. He was patient with me and quick to answer any questions that I had as I selected a car to purchase. He was a good listener an More

by myey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustin Romagnoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Guerrero
Sep 06, 2024 -

Mercedes-Benz of San Antonio responded

Hi myey1, We're glad we could meet your expectations! Looking forward to your next visit. Sincerely, Chris Martinez – General Manager

August 30, 2024

This dealership took advantage of a 92 year old man and sold him a car that he cannot drive. It is a 2014 sedan and they won’t buy it back. More

by Ruthforkelruth
Recommend Dealer
No
Employees Worked With
Gracia
August 23, 2024

Displays impeccable customer service. Answers technical questions with mastery, and executes the Mercedes-Benz values with ease. This guy is a winner! A real pleasure to work with at a More

by Baggeson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of San Antonio responded

Baggeson, Thank you for your fantastic review! We're thrilled to hear that our team member displayed impeccable customer service and mastery in addressing your technical questions, all while embodying the values of Mercedes-Benz. We appreciate your kind words and are glad that your experience was so positive. We look forward to continuing to provide you with exceptional service in the future! Sincerely, Chris Martinez cmartinez@mbofsa.com

August 21, 2024

The service was completed efficiently and on time, and I appreciated the transparent communication throughout the process. They even followed up to ensure that I was satisfied with the work done. It’s evide More

by ramoss.selena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Aug 21, 2024 -

Mercedes-Benz of San Antonio responded

ramoss.selena, Thank you for your excellent review! We're delighted to hear that our service met your expectations in efficiency, timeliness, and transparency. Following up to ensure your satisfaction is part of our commitment to exceptional customer care. We appreciate your high recommendation and are proud to set the standard in the industry. We look forward to continuing to serve all your vehicle maintenance needs. Sincerely, Chris Martinez cmartinez@mbofsa.com

August 21, 2024

I put in details of my truck. They send me an estimate of 19-21,000. I go to test drive car and then they say they will only give 13,000 for my truck. Where can you buy a diesel t More

by Jalapenohal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Khan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of San Antonio responded

Hello Jalapenohal, I completely understand your frustration, and I’m genuinely sorry that the offer didn’t meet your expectations. We strive to be fair in our evaluations, considering the existing damage on your vehicle, as we would need to repair it before selling it on our lot. After carefully reassessing, the $15k offer is aligned with what we would typically pay at auction. That said, we would still be happy to honor our offer if you decide to move forward with it. Additionally, if you find a better offer elsewhere, we would love the opportunity to sell you one of our vehicles. Please don’t hesitate to reach out to me directly at cmartinez@mbofsa.com if you have any questions or would like to discuss further. Thank you for considering us, and I’m here to help in any way I can. Best Regards, Chris J. Martinez cmartinez@mbofsa.com

Aug 21, 2024 -

Jalapenohal responded

Now right there. You say you offered 15k when the salesperson only offered 13k. I looked at cars com. and my truck is valued over what I owe despite the 1 blemish. I appreciate your response but no thanks. I've already got a buyer today.

August 14, 2024

If it weren't for Waleed, I would've purchased my car elsewhere. Great person, very helpful. My overall experience was excellent from start to finish. More

by Guillermo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Agustin Romagnoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Gonzalez, Ross Bernal
Aug 15, 2024 -

Mercedes-Benz of San Antonio responded

Guillermo, Thank you for your feedback! We’re thrilled to hear that Waleed made such a positive impact on your car-buying experience. It’s wonderful that he provided the excellent service you deserved. We appreciate your business and look forward to serving you again in the future! Sincerely, Chris Martinez cmartinez@mbofsa.com

August 12, 2024

Professional and kind service provided by the sales agent and the rest of the team More

by R Ybarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Mercedes-Benz of San Antonio responded

Hi R Ybarra, We're thrilled to have provided you with excellent service! Come back soon for more great deals. Sincerely, Chris Martinez cmartinez@mbofsa.com

2
...