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Mercedes-Benz of San Antonio
San Antonio, TX
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here.
Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 463 reviews
Verified Customer
June 09, 2024
Our experience at Mercedes-Benz of SA with Luis Cotto was excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue t excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue to take my car to be serviced with Mr. Coto from now on. Thank you for having excellent customer service skills! More
by GOELSA
June 09, 2024
Excellent customer service and support. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. More
by J.HUFF
Employees Worked With
Luis Cotto
June 09, 2024
Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it period . More
by mikestone1207
Employees Worked With
Other Employees :
My finance guy did an exceptional job I don't see his name but he was friendly and nice good experience in finance.
June 08, 2024
My service technician Javier Perez was excellent! He made sure I was well taken care of, he went above and beyond. My only complaint is that I was given an electric car for my rental vehicle again. I He made sure I was well taken care of, he went above and beyond. My only complaint is that I was given an electric car for my rental vehicle again. I stated on my previous survey back in April that I do not prefer electric vehicles. Overall service was superb. I appreciate having my car washed, tire pressure checked, and washer fluid filled. Kudos to Javier - he sets an excellent example for others to follow! More
by MISSYPIE40
Employees Worked With
Javier Perez at Service Department
June 08, 2024
Fantastic service department from Devin Ramirez. Incredible follow thru and fast service. Access to a loaner car could be faster but nevertheless still efficient. Thank you! Incredible follow thru and fast service. Access to a loaner car could be faster but nevertheless still efficient. Thank you! More
by SAGirl
Employees Worked With
Devin Ramirez
June 08, 2024
Bryce Crawford is a great service writer. He kept in touch with me throughout the servicing of my ML. I came in for an oil change and $5,600 later my car feels brand new. I’ll recommend Bryc He kept in touch with me throughout the servicing of my ML. I came in for an oil change and $5,600 later my car feels brand new. I’ll recommend Bryce to all my Mercedes friends. More
by robij333
Employees Worked With
Did not deal with any of them.
