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Mercedes-Benz of San Antonio

San Antonio, TX

4.6
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 463 reviews

June 26, 2024

Honest, respectful, supportive team willing to answer questions and support purchaser through the process. Much appreciated. More

by ASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie De La Fuente
Jun 27, 2024 -

Mercedes-Benz of San Antonio responded

Ash, Thank you so much for choosing Mercedes-Benz of San Antonio! Please let us know if we can be of any more assistance. Chris Martinez General Manager

June 25, 2024

My Service Advisor Tyler Jordan and my Service Technician Steve Jordan are both exception...they don't come any finer. I know them as friends and service professionals. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mercedes-Benz of San Antonio responded

William, Thank you for your business and this review. We're happy to hear Tyler, Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Martinez General Manager

June 24, 2024

My experience at MB of SA was phenomenal. Vanessa Khan and her sales managers worked tirelessly to get me the best deal possible on the vehicle that I wanted. The finance team is top notch. More

by NCUDE2250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Vanessa and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 24, 2024

Agustin went above and beyond in marking sure he understood my needs, was very patient and thorough and made the hole process as simple as possible. More

by wramir01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustin Romagnoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Agustin and our team here at Mercedes-Benz of San Antonio are glad to have you as a customer. Chris Martinez General Manager

June 23, 2024

The service that I received was good they were able to get my vehicle fixed and returned back to me on the same day. The only downside was, they did not keep me up-to-date on the progress on my vehicle un More

by LAWRENCE_MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Crawford
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing our dealership; your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Chris Martinez General Manager

June 23, 2024

Purchasing the vehicle was an okay experience but the issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would More

by NURSENTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Tucker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Martinez General Manager

June 22, 2024

My advisor, Bryce was exceptional in getting my issues resolved. I was very pleased with his customer service. More

by alanwarren26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy Bryce met your expectations. Thank you for choosing Mercedes-Benz of San Antonio; we look forward to having you as a valued customer for many years! Chris Martinez General Manager

June 22, 2024

Great customer service. Service department was excellent, courteous, and very knowledgeable. Answered very question I asked without delay. More

by rgspursfan94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at service department.
Jun 22, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

June 22, 2024

We enjoy MB of San Antonio. Excellent service, friendly staff. Javier is great! Thank you. More

by TRACYVARDIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier service is great
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Tracy, for your business and this review. We're happy to hear that Javier and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Chris Martinez General Manager

June 22, 2024

Joshua was personable and easy to work with. He did not try to upsell me, and there were no surprises in the process. Easy, honest, and courteous. More

by Lacy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Lacy, for sharing your experience with us! We're happy to hear it went well with Joshua and truly appreciate your feedback. Chris Martinez General Manager

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