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Mercedes-Benz of San Antonio

San Antonio, TX

4.6
463 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 463 reviews

July 01, 2024

First they have a nice place and a friendly staff. Second, They needs some improvements though. More

by darangel01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for sharing your experience with us! We truly appreciate your feedback. Chris Martinez General Manager

July 01, 2024

Was very happy with my service advisor Javier Perez and his almost daily communication and updates. Was not very happy with the compensation for my vehicle being there for 2 months. I think your manager c More

by gabrielc17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Romagnoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Pérez
Jul 02, 2024 -

Mercedes-Benz of San Antonio responded

Gabriel, Thank you for taking the time to share your thoughts on working with Javier and our service team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

July 01, 2024

Great dealership been having maintenance on Mercedes vehicles for the past 6 years at the location. Extremely professional More

by BRG276
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulina did an excellent job on giving information about the vehicle that I recently purchased. Very informative on delivery time and what items that I wanted on vehicle. Excellent job by her!
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 30, 2024

Hands down the best dealership in San Antonio, always go above and beyond in the services provided More

by CVILLANUEVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Javier was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 30, 2024

Awesome, friendly, efficient service, by phone and in person. I will definitely recommend and be back for future needs. More

by LOUINEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley, cashiers, refreshments
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio. We look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

June 30, 2024

My experience with Tyler Jordan was excellent. This is usually what happens whenever I deal with him. He is efficient and above all cordial. My only complaint would be the cost which I find somew More

by ccantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only person I dealt with was Tyler Jordan.
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tyler here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 30, 2024

we have been customers of Mercedes of San Antonio for over 24 years. The service is professional & friendly. All of the staff is incredibly well trained in their field. We trust this dealership to do the More

by CJNHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Tyler was able to help, and we hope to see you again! Chris Martinez General Manager

June 30, 2024

I was kept informed of the status of my car during the ordeirng/delivery process. More

by kim.trevino2013
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Kim! Todd and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 30, 2024

Paco was great and ensured that my service appointment went smoothly & without any issues. The estimated time that they gave me was accurate & ensured I wasn't waiting long More

by victoriagalvan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your business and this review. We're happy to hear Paco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Martinez General Manager

June 29, 2024

Great service person I have Martin Flores always smiling and helps out thank you Mr Martin More

by EGARZA5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Jul 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! Martin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

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