
Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was somewhat pleased with my car-buying experience. Kevin Hill did a great job—he was kind, professional, and very helpful throughout the process. My issue lies more with the dealership’s sales process Kevin Hill did a great job—he was kind, professional, and very helpful throughout the process. My issue lies more with the dealership’s sales process than with Kevin personally. I was initially given a negotiated price for the vehicle I selected. However, when I received the paperwork detailing my trade-in and the final pricing, I was surprised to find several dealership add-ons totaling several thousand dollars—charges that had never been discussed with me before. I was told these add-ons were already installed and non-negotiable, leaving me with no real choice but to accept them if I wanted the car. In my opinion, the original price I was quoted should have included these add-ons. I felt misled and disappointed that the full cost wasn’t disclosed upfront. Transparency is key, and I would have appreciated it if the dealership had been honest about the total price from the beginning. That said, I did go through with the purchase and I’m very happy with my car—Mercedes makes an excellent product. But experiences like this can leave loyal customers feeling undervalued. Be upfront and honest. Your vehicles speak for themselves; there’s no need for tactics that erode trust. More

This is my 2nd SUV in the last 7 months and Kevin has been a please to work with for both of the transactions. If you are reading this, the next time you consider a MB from Mercedes if San Antonio make s been a please to work with for both of the transactions. If you are reading this, the next time you consider a MB from Mercedes if San Antonio make sure you ask for Kevin Hill. You will not be disappointed. Cheers. More
Great customer Service, very professional. Gave me a lot of great options on financing, and why. Kept me updated and in the know on the whole process. They delivered on everything they said Gave me a lot of great options on financing, and why. Kept me updated and in the know on the whole process. They delivered on everything they said they could. Great Job Team. Mr. Cooks More
Service fro James patch is top notch always willing to work with us in getting our fleet took care of in a timely and cost reducing way. Wouldn’t go anywhere else for sprinter van maintenance work with us in getting our fleet took care of in a timely and cost reducing way. Wouldn’t go anywhere else for sprinter van maintenance More

Such a smooth and actually relaxing process, such professionalism in all areas. Looking forward to a great relationship, thank you Edward, you know how to read your customer, kuddos. professionalism in all areas. Looking forward to a great relationship, thank you Edward, you know how to read your customer, kuddos. More
John was phenomenal! Professional kind patient and very knowledgeable about the vehicles. I highly recommend John Del La Cruz his sales techniques wasn’t pushy or uncomf Professional kind patient and very knowledgeable about the vehicles. I highly recommend John Del La Cruz his sales techniques wasn’t pushy or uncomfortable. I had a pleasant experience. More
Started off a little rocky and unexpected due to the lack of communication when additional services are being performed. Afterward the individuals assigned to address my discomfort handled everything with pr of communication when additional services are being performed. Afterward the individuals assigned to address my discomfort handled everything with professionalism kindness- thank you More
Excellent service ! Very professional. Organized. Full service dealership including collision repair if needed. Great selection of vehicles for sale. Well done! Very professional. Organized. Full service dealership including collision repair if needed. Great selection of vehicles for sale. Well done! More