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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
678 Reviews

678 Reviews of Mercedes-Benz of Salem - Service Center

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August 26, 2023

Don helped me understand the problems my car was having and was personable as always More

by mcbriendm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

We were well taken care of and the service was done in a highly professional manner. More

by jayhdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Mercedes-Benz of Salem responded

We work hard to provide that 5-star service. Thank you for choosing Mercedes-Benz of Salem!

August 24, 2023

Tony was easy to talk to and straightforward. Next time I need some service I’ll go back More

by CARLOSORTEGAC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Mercedes-Benz of Salem responded

We look forward to your return. Thank you for choosing Mercedes-Benz of Salem!

August 20, 2023

Thorough understanding of issues were provided. Car was evaluated and returned in a timely manner, very easy people to work with. More

by DBPETROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 18, 2023

A very good experience from your service manager/department. I would use your service again. More

by Daddio1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 17, 2023

I am happy with my service experience. I am unhappy about the length 2 month wait to get a service appointment. More

by RGRIGUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for sticking with those longer service windows. Thank you for choosing Mercedes-Benz of Salem!

August 16, 2023

When ever we needed something done on our car the service department and their tech were always quick and honest when it to what are car really needed and what we could hold up on purchasing. I do most my ow More

by dbhotchkiss1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for the review and for choosing Mercedes-Benz of Salem!

August 15, 2023

Evan is always very helpful! Got our Sprinter in and out definitely took care of our issue! More

by TBAR737
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 15, 2023

They’re the best! They’ve always been so helpful and kind. We’ve worked with them for many years and they are consistently great. Especially Don who is who we work wit More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

Don is great! Thank you for choosing Mercedes-Benz of Salem!

August 15, 2023

Mike and the crew at Salem MBZ were great and kept me informed during the entire process of the repair of my vehicle. More

by fishersdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Mercedes-Benz of Salem responded

We are glad we could get you patched up. Thank you for choosing Mercedes-Benz of Salem!

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