Mercedes-Benz of Salem - Service Center

Don is a real professional: polite and efficient, while fully explaining the service work required, its cost, & time required to do it properly. Don leads an excellent service team and if you're looking f fully explaining the service work required, its cost, & time required to do it properly. Don leads an excellent service team and if you're looking for a place to purchase, or maintain, a Mercedes, Don's the best choice, and the Mercedes of Salem team is outstanding. We'd also like to call out Greg and Alexia for their help! More

Always on time and with excellent service Don is the best as his assistants including the administrative staff best as his assistants including the administrative staff More

Great people and customer service. On time always ready to do their work. Highly recommend. On time always ready to do their work. Highly recommend. More

Super friendly and responsive. Work is thorough and efficient. I love that they offer shuttle or loaners for as long as needed. Work is thorough and efficient. I love that they offer shuttle or loaners for as long as needed. More

Excellent customer service and accommodating with shuttle rides. Would always trust them. Thank you again rides. Would always trust them. Thank you again More

Nice and friendly people, great service and ease of waiting for my vehicle. Will be back for maintenance on my Sprinter. waiting for my vehicle. Will be back for maintenance on my Sprinter. More

I have a 12 yr old MB 550 cabriolet that naturally has reached the period of life when multiple mild things and occasional bigger things come up… like I have noticed in my own body and drive chain. The p reached the period of life when multiple mild things and occasional bigger things come up… like I have noticed in my own body and drive chain. The prices are a bit steeper than I wish but everything about the service process is smooth accommodating and well explained . Like the tertiary hospital here… I just get out my Visa card. Thanks More

They go above and beyond to answer all my questions and make sure my RV is performing is best! make sure my RV is performing is best! More

They are always very helpful, but don goes out of his way to make sure all is well. to make sure all is well. More

When I had an issue with my computer screen I immediately took my car in for service to this dealership. Not only were they able to identify the problem and fix it I was impressed by their customer service a took my car in for service to this dealership. Not only were they able to identify the problem and fix it I was impressed by their customer service and technicians! Above and beyond my expectations! More