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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
678 Reviews

678 Reviews of Mercedes-Benz of Salem - Service Center

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November 25, 2023

He did give me all the information I need to know about my car and explain everything very well. More

by flores_ml
Recommend Dealer
Yes
Employees Worked With
Tony was the one who was helping.
November 24, 2023

White glove service. Great communication. Car runs great Very positive experience and convenient Thank you More

by Nicholas.jay.conner
Recommend Dealer
Yes
Employees Worked With
Don
November 23, 2023

Great customer service Looking after my car for years and I wouldn't go anywhere else. More

by Carol W.
Recommend Dealer
Yes
Employees Worked With
Don
November 23, 2023

Prompt and professional service every time. Thank you for always helping us we appreciate you guys More

by evansfam4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

This team traditionally goes above and beyond. I love that my car is clean and vacuumed when it’s returned. More

by adam.anundi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mercedes-Benz of Salem responded

We are happy to keep your vehicle in tip-top shape as well as clean! Thank you for choosing Mercedes-Benz of Salem!

November 17, 2023

Great and polite service. Loaner car perfect. Car comes back clean. What can I say more? More

by SharonAlbrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

We receive superb service from the MB team. Don and team always trouble shoot our issues and provide us with options. We never like the repair bill when paying YET know the work is done right. More

by dnl.mahoney
Recommend Dealer
Yes
Employees Worked With
Don Post
Nov 10, 2023 -

Mercedes-Benz of Salem responded

Thanks for sharing about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 05, 2023

I own a Mercedes E320 almost 18 years old over 300 thousand miles and it still runs great! Thanks to Don and the service department. Always exceptional service and keeps me informed of what I need to More

by YOUNGMYBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Mercedes-Benz of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Salem, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

To see people still there means so much about your business. It had been almost 8 years since I had been to your dealership due to a relocation. But now that I’m back, there is no question where I wil More

by pennasally7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Mercedes-Benz of Salem responded

Thanks for sharing about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

Thank you very much for the service I appreciate it. I hope you get more staff soon. More

by mbjenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some lady
Nov 04, 2023 -

mbjenny responded

Thanks

Nov 05, 2023 -

Mercedes-Benz of Salem responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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