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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
679 Reviews

679 Reviews of Mercedes-Benz of Salem - Service Center

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December 21, 2023

Don was ready for me on arrival, quickly took care of paperwork and directed me to waiting area. He also gave me info on how to use the service coupon that I forgot to bring in. More

by bcoons
Recommend Dealer
Yes
Employees Worked With
Don Post
December 21, 2023

They have always been very helpful with spur of the moment issues - and regular maintenance More

by ranchrecords
Recommend Dealer
Yes
Employees Worked With
Don Post
December 18, 2023

Professional service No thanks No thanks! Sorry, the service was great but not happy with the survey which I've already responded to - please discontinue your contact with me. More

by j-mhigh
Recommend Dealer
Yes
Employees Worked With
Tony Cole
December 18, 2023

It finished when they say it would. Was a simple A service. It is not too far for me to go there. More

by MAYYUAN43
Recommend Dealer
Yes
Employees Worked With
I think his name is Tony or Toni
December 17, 2023

Nothing but good service They could definitely use more parking… I liked having the GLE as a loaner car, it was good to More

by BRIAN@PURNELLHOMES.COM
Recommend Dealer
Yes
Employees Worked With
Tony, parts Mark, MB service manager
December 16, 2023

greeted me immediately, were finished in the time promised, kept me informed along the way More

by dale36
Recommend Dealer
Yes
Employees Worked With
Tony I believe
December 16, 2023

Patient, understanding, honest communication Tony is and deserves a promotion from how patient and kind he is. Very understanding of all life situations with honest communication. More

by SELINA.LUNAGARCIA1
Recommend Dealer
Yes
Employees Worked With
Tony
December 16, 2023

Very good we were troubleshooting an on going steering issue that the new software update had not cured. They confirmed the new issue charge rack & pinion and fixed the problem More

by GRANDVIEW33
Recommend Dealer
Yes
Employees Worked With
Don Post
Dec 17, 2023 -

GRANDVIEW33 responded

Great job guys

December 16, 2023

I appreciated the quick service and ride to work. Customer service was great. Thanks for coupon More

by m5cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

His work is amazing, polite, respectful, hardworking He is very respectful, hardworking, his work is always quick and done in time, and it's always wonderful work More

by kevinshobe20
Recommend Dealer
Yes
Employees Worked With
Greg Pease
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