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Mercedes-Benz of Salem
Salem, OR
1,115 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 29, 2025
I went ahead and drove an hour for Lease deal for 2025
GLE to them and the experience was worst with their current manager, Michael Grand.
This included selling my car as well.
He wanted to keep the 10
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by Kanuj
Employees Worked With
Michael Grand
October 03, 2025
Great experience with Mercedes Benz of Salem and
particularly Evan Carroll and his Tech, Beau. While traveling on vacation in our Sprinter RV (Winnebago Revel) from our home in New Mexico we got a
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by 4RomeoSierra
September 15, 2025
Worked with Mike and Octavio, agreed to a deal and they
sold the car to someone else. Terrible business practice, I would avoid this dealership!
More
by Gsocarguy
Employees Worked With
Dealership Inventory (187 Vehicles)
Photos & Amenities
- Family Friendly Atmosphere
- Pet Friendly
- MBUSA Financing
- Free No Obligation Trade Appraisals
- Authorized Parts Store
- Authorized Accessories Store
- Early Bird / After Hours Drop Off
- Complimentary Loaner Service Vehicles
- Courtesy Shuttle Service (Salem/Keizer)
- Complimentary Handwash & Vacuum with Service
- Customer Lounge Area
- Cable TV
- Free WiFi
- Fresh Brewed Starbucks Coffee
- Fresh Baked Daily Cookies
- Complimentary Refreshments
