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Mercedes-Benz of Salem
Salem, OR
1,033 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,033 reviews
January 11, 2025
The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. no service . I assume under least contract.mercedes dealer should cover. It is Mercedes property. I have to deal with this matter More
by VANKHA503
Verified Customer
January 10, 2025
I had a great experience I was able to get in immediately to get a B service done. I was dropped off at my work and picked up to pick up my car. It couldn’t have been a better experience. to get a B service done. I was dropped off at my work and picked up to pick up my car. It couldn’t have been a better experience. More
by BRADMUDD
Employees Worked With
January 10, 2025
Brent was friendly, helpful, and up front. He did not shy away from working with me over the phone for the first portion of our negotiations, which was refreshing. He did not shy away from working with me over the phone for the first portion of our negotiations, which was refreshing. More
by tylerahopkins
January 09, 2025
They made themselves available to us throughout the process of purchase in a timely manner. process of purchase in a timely manner. More
by dkwoelfle
January 09, 2025
The service team is excellent. I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is flexible with scheduling. More
by BDRETKE
Employees Worked With
January 09, 2025
Evan was sicke that day so Mike covered for him. He was very courteous and helpful. He even explained the DEF system so the next time I have a problem I’ll know whether it needs fluid added or just He was very courteous and helpful. He even explained the DEF system so the next time I have a problem I’ll know whether it needs fluid added or just a bad sensor. He also offered shuttle service which I really appreciated. More
by MGHUSS65
Employees Worked With
January 04, 2025
Bought several cars at the dealership and always had a great experience. Love my G wagon. great experience. Love my G wagon. More
by DIANEDONOFRIO
January 03, 2025
Great service and friendly staff. Always helpful and get back to you if you have questions Always helpful and get back to you if you have questions More
by Barb Stellmacher
January 02, 2025
Very good experience all around. One two three four five six seven eight nine ten One two three four five six seven eight nine ten More
by jettaatkinson05
