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Mercedes-Benz of Salem
Salem, OR
1,098 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,098 reviews
March 27, 2025
great communication . . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience More
by stevehoge0
March 23, 2025
My Mercedes had a problem that required some complex logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They were so easy to work with and allowed me to make decisions about other services without any pressure. If I lived in the Salem area, I would hesitate to use them for my Mercedes service More
by Patman
Verified CustomerMarch 23, 2025
Salem Mercedes-Benz was very professional. Everything was clearly explained, no suprises, great service. Thanks Everything was clearly explained, no suprises, great service. Thanks More
by Darrell
Employees Worked With
March 23, 2025
I bought a couple of cars through the Skyline Mercedes dealership. They were extremely helpful in selecting the car that fit my needs. Very courteous and friendly. My experience was delightful. I highly r dealership. They were extremely helpful in selecting the car that fit my needs. Very courteous and friendly. My experience was delightful. I highly recommend them More
by PFERDER
Employees Worked With
March 22, 2025
Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More
by DCL0
March 22, 2025
Not the closest MB dealer, but WELL worth the 1. 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to giv 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to give us good advice about prioritizing what our vehicles need, and we love that he’s been there for the entire time we’ve been customers. Longtime valued employees are a hallmark of a well-run business. More
by HappyMBOwner
Employees Worked With
March 22, 2025
Bought my GLK here in ‘2014 and have serviced it only there ever since. They are simply the best service people I’ve ever known. there ever since. They are simply the best service people I’ve ever known. More
by Salemhughes
March 21, 2025
Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More
by DCL0
