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Mercedes-Benz of Salem
Salem, OR
1,033 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,033 reviews
January 18, 2025
The service department went above and beyond to get us back on the road again. back on the road again. More
by Downstreamnow
Verified CustomerEmployees Worked With
January 18, 2025
Brought my car in for a b service, the gentleman helping me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online represen me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online representative whom told me I will be getting a call…. Still no call and now I have my daily commuter parked because I don’t know what’s going on. More
by madison.brown
Employees Worked With
January 18, 2025
Great experience start to end. Abel helped me order the vehicle I wanted, he explained all the options and packages available to me. He was very helpful in making decisions when I Abel helped me order the vehicle I wanted, he explained all the options and packages available to me. He was very helpful in making decisions when I asked but also not pushy, he let me make it “my car.” Able kept me informed throughout the ordering process as well as giving me updates on the timeline and delivery schedule. When the vehicle finally arrived he made the purchase process as streamlined as possible. He was very thorough yet didn’t drag on and on when checking me out on all the new technology. I know I can get a hold of him if I need any new questions answered. Abel at Mercedes-Benz of Salem is The Guy! More
by DOUGLAS.ROB
January 17, 2025
They have been amazing when other dealerships didn't even acknowledge I was on the lot. They have my business for life. I have told this to the owner. acknowledge I was on the lot. They have my business for life. I have told this to the owner. More
by ZEROGRAVITYVAULTERS
Employees Worked With
January 17, 2025
Really friendly staff. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. More
by Daniel
January 16, 2025
Love dealing with the people at Salem Mercedes. Always give us a fair shake, and honesty seems to rule their way Always give us a fair shake, and honesty seems to rule their way More
by DHERNDONWAI
January 11, 2025
Good service with no issues and quick and easy to schedule and pickup of car schedule and pickup of car More
by gilmergreg
Employees Worked With
January 11, 2025
I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More
by c.darensburg
