Mercedes-Benz of Sacramento - Service Center

My First Service John kept me informed throughout the service and greeted nicely. They took care of all the issues and asked me for all concerns however small they wer John kept me informed throughout the service and greeted nicely. They took care of all the issues and asked me for all concerns however small they were. More

michael gallagher, new service writer Michael Gallagher, new service writer took excellent care of me and my car. Arranged for loaner, was thorough, let me know what to expect and then del Michael Gallagher, new service writer took excellent care of me and my car. Arranged for loaner, was thorough, let me know what to expect and then delivered on what he told me. The car came back fully serviced, cleaned and a nagging problem diagnosed. Costs are much higher than at a non-dealer service shop but I've come to accept that. But as long as I'm paying more, I expect the shop to perform and they did. More

B Service These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, a These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, and they go the extra mile to make sure you are taken care of. More

car was serviced at your dealership last week Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the si Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the situation of car service. The service manager was very pleasant and courteous and easy to talk to . More

Pleasant experience John,the service rep who help me, was very pleasant and professional. He kept me informed about the progress of the work being performed on my car. Yo John,the service rep who help me, was very pleasant and professional. He kept me informed about the progress of the work being performed on my car. Your staff that met me when I Drove up were very welcoming and helpful. Dan Salazar More

Servicing after 20000 miles Got very good attention. Went through details of the service. Handled professionaly. Attenting to details and providing all the details of the current Got very good attention. Went through details of the service. Handled professionaly. Attenting to details and providing all the details of the current service and also what is forthcoming. More

Service I always get good service from Mercedes. I've been taking cars in for 16 years and they haven't disappointed me yet. I will continue going there. I always get good service from Mercedes. I've been taking cars in for 16 years and they haven't disappointed me yet. I will continue going there. More

Service Fast and experienced service The service was excellent . Place clean and with a feeling of warmth. My car is working like new, I definitely will Fast and experienced service The service was excellent . Place clean and with a feeling of warmth. My car is working like new, I definitely will go back for the 50 thousand miles. More

Quality of people. parts and of course the SUV make it all work. Of course the price is higher that my local garage, but end result far exceeds what I get o of people. parts and of course the SUV make it all work. Of course the price is higher that my local garage, but end result far exceeds what I get out of my local garage. More

My problem was solved. My problem was solved professionally by the branch manager at the Howe Ave branch?I could not get it fixed in 11/2015 visit.After I approach the manag My problem was solved professionally by the branch manager at the Howe Ave branch?I could not get it fixed in 11/2015 visit.After I approach the manager,he got it fixed. More