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Mercedes-Benz of Sacramento - Service Center
Sacramento, CA
1,870 Reviews
1,870 Reviews of Mercedes-Benz of Sacramento - Service Center
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January 29, 2016
Recent Service. Service was for less than 10,000 miles, it was quick and efficient. I must give Jack credit for the great service experience I had!! Service was for less than 10,000 miles, it was quick and efficient. I must give Jack credit for the great service experience I had!! More
by vjfsaf
Verified CustomerEmployees Worked With
Jack Manikoth
January 29, 2016
Tires and Alignment Purchased two tires and all wheel alignment. Was happy with the service. Mr. Harber was very accommodating and your staff is very courteous. Ha Purchased two tires and all wheel alignment. Was happy with the service. Mr. Harber was very accommodating and your staff is very courteous. Have always been happy with your service. More
by PATTIRENEE11
Employees Worked With
Jason Harber
January 29, 2016
steering wheel noise They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to dri They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to drive. More
by denzelgene4
Employees Worked With
Jack Manikoth
January 29, 2016
Work performed and corrections made SERVICE PERFORMED IN A EXEMPLARY MANNER, AND WHEN A PROBLEM OCCURED IT WAS SATISFACTORILY RESOLVED. EVERYTHING MET MY EXPECTATIONS AND PERSONNEL WENT SERVICE PERFORMED IN A EXEMPLARY MANNER, AND WHEN A PROBLEM OCCURED IT WAS SATISFACTORILY RESOLVED. EVERYTHING MET MY EXPECTATIONS AND PERSONNEL WENT OUT OF THEIR WAY TO BE HELPFUL AND RESOLVE ANY ISSUES More
by russmfarr
Employees Worked With
CHRIS, Lisa Brown, Craig Gorman
January 29, 2016
Superb My service experience was perfect. John, my service advisor was knowledgeable, friendly and efficient. The facility is beautiful and clean, and everyo My service experience was perfect. John, my service advisor was knowledgeable, friendly and efficient. The facility is beautiful and clean, and everyone was friendly and helpful. More
by janvernor
Employees Worked With
Jason Harber
January 29, 2016
Good visit My service advisor Jason Harbor I is nowledgable and a very helpful man. In addition to service. They advised the change brakes at over $ 600 which I My service advisor Jason Harbor I is nowledgable and a very helpful man. In addition to service. They advised the change brakes at over $ 600 which I approved. However the service did not tune the car properly and had to be brought back and left there for whole day. No body called whole day even the car was ready to be picked up. As I write the car is still at the dealership for the night. It is not acceptable and has caused significant inconvenience. Further a $ 100 discount on the brakes was not given in the final bill and is being sorted out by our good service advisor. More
by Gskhaira
Employees Worked With
Jason Harber
January 28, 2016
Excellent service, as usual I have gone to this service center for 14 years and have always been very satisfied. This time (a minor body shop repair) was no exception. I have gone to this service center for 14 years and have always been very satisfied. This time (a minor body shop repair) was no exception. More
by fjmv
Employees Worked With
Mike Gallagher
January 28, 2016
Rewards card issue Last year I bought that car from this Dealership as a certified used and the second month the light came on for service so I called them and asked the Last year I bought that car from this Dealership as a certified used and the second month the light came on for service so I called them and asked them why it came on since I just bought it.. They told me to come in and they will take care of it and also send me a $200 rewards points for my next service... When I took it in last week for service i gave them the card and they said nothing was on it.. I was very disappointed.. I will probably never go back again. More
by kabir_tamim
Employees Worked With
Austin Chao
January 28, 2016
Excellent Customer Service! Very professional service. Michael Gallagher kept my husband and I informed throughout the progress of the service. He was able to accomommodate me w Very professional service. Michael Gallagher kept my husband and I informed throughout the progress of the service. He was able to accomommodate me with a loaner when I checked in for the service. Thanks so much! More
by SRAWLS
Employees Worked With
Mike Gallagher
January 28, 2016
Service John Garcia and the service team are the BEST! The service of the vehicle was fast, the courtesy ride to and from the dealer ship was made even more John Garcia and the service team are the BEST! The service of the vehicle was fast, the courtesy ride to and from the dealer ship was made even more pleasant by the driver. She was awesome! More
by jonjon926
