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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
November 18, 2022
The person who did my intake refused to give me the paperwork. She never updated me about my car. And she never bothered to call me that my car was ready. You need to fire her. paperwork. She never updated me about my car. And she never bothered to call me that my car was ready. You need to fire her. More
by Harvey Torin
Verified CustomerEmployees Worked With
Cecilia Salgado
November 16, 2022
My dealer Fernando really took care of me during my purchase. He was very nice and patient since I was asking for a lot! The whole process was smooth and Fernando and his team did everything they could purchase. He was very nice and patient since I was asking for a lot! The whole process was smooth and Fernando and his team did everything they could to make sure I got the car that I want for the price that I was comfortable with. The service department did an amazing job with the tint and car protector installation. More
by iris.cruz88
Employees Worked With
Greg Ranslow, Fernando Robles
November 15, 2022
This was as always a wonderful visit. I dropped the car off and picked it up upon completion. Quality work done by everyone involved. Thanks I dropped the car off and picked it up upon completion. Quality work done by everyone involved. Thanks More
by dmjerr
Employees Worked With
Cecilia Salgado
November 13, 2022
I really love this dealership service. I live about 45 miles away and have a closer Mercedes but come here for my service. My service advisor. Jack is really nice. I live about 45 miles away and have a closer Mercedes but come here for my service. My service advisor. Jack is really nice. More
by Vtach21
Employees Worked With
Jack Manikoth
November 11, 2022
if I could rate my experience I would rate my experience a "0"! I purchased a GLC 300, we asked to be delivered to were we live which was great! The sales person Tommy said he could not deliver the vehicle a "0"! I purchased a GLC 300, we asked to be delivered to were we live which was great! The sales person Tommy said he could not deliver the vehicle himself cause they were short staffed in which I understand. Tommy mentioned the person knew all about the model I purchased, so I felt ok with this arrangement. When the driver delivered my Mercedes the driver knew very little which was not cool when you spend of $55-k on a vehicle. I have call and left text messages to Tommy with NO RESPONCE !!! Don not purchase a Mercedes from Tommy from Mercedes Benz of Sacramento!!! More
by jpepperman1
Employees Worked With
Dustin Brooks, Paul Choonhaurai
November 11, 2022
Fernado is the best salesperson I have ever dealt with. He goes way beyond to make sure I got the car that I loved at the price I could afford. He had staff explain all the features of my car. He made sur He goes way beyond to make sure I got the car that I loved at the price I could afford. He had staff explain all the features of my car. He made sure my digital license plate was working. He really is an exceptional employee More
by sdovell123
Employees Worked With
Julie Garcia, Fernando Robles
November 08, 2022
My favorite dealership I love how they’re there to assist you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership. you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership. More
by Tomisha Mckinnie
Employees Worked With
Lisa Brown, Efrain Vasquez, Jason Harber, Victoria Richardson, Brian Lonchar, Thomas Lee, Ken Sammut, Amine Regragui, Pat Ernest, Brian Welton
