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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
November 23, 2022
Amine and Johnny K were absolutely amazing and once again I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service! I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service! More
by lapharris11
Verified CustomerEmployees Worked With
Efrain Vasquez, Julie Garcia, John Koponen, Amine Regragui
November 19, 2022
My Service Advisor was Edgar he was excellent. He kept me updated on everything that was going on with my vehicle, he made sure I had a loaner, and made sure my issues were resolved before returni He kept me updated on everything that was going on with my vehicle, he made sure I had a loaner, and made sure my issues were resolved before returning my vehicle. More
by Nicole Singleton
Employees Worked With
Edgar Partida, Efrain Vasquez
November 19, 2022
Carlos provided excellent customer service. We really appreciated the professional service he provided from start to end. Always provided the updates with the progress. The only one concern I h We really appreciated the professional service he provided from start to end. Always provided the updates with the progress. The only one concern I have is that a spare tire and the tools are not provided with this vehicle. We should have been educated on this. This are not MOE tires and run free tires. More
by mohini.singh-ram
Employees Worked With
Carlos Young
November 19, 2022
Austin was one of the BEST sales representatives I have ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone intere ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone interested in purchasing a Mercedes to Austin in a heart beat! Thank you Austin for the OUTSTANDING work! More
by kakopyan
Employees Worked With
Austin Maharaj
November 18, 2022
I appreciate the friendly staff and great service. Efrain Vasquez is the best representative! He’s kind, professional, knowledgeable and helpful. Efrain Vasquez is the best representative! He’s kind, professional, knowledgeable and helpful. More
by ONEALGLO
Employees Worked With
Efrain Vasquez
