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Mercedes-Benz of Sacramento

Sacramento, CA

3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

November 23, 2022

Amine and Johnny K were absolutely amazing and once again I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service! More

by lapharris11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Julie Garcia, John Koponen, Amine Regragui
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

November 22, 2022

Dave and Jeff do. a fine job if letting me know what the service will entail More

by randscalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Dave Lanzone, Jeff McDougall
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the feedback!

November 20, 2022

Not a recomendable place for fixing your car the service reaper send me to get my EGR for my sprinter to the pic and pull!!!!!!?? More

by Roberto NOMBEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Lanzone
November 19, 2022

My Service Advisor was Edgar he was excellent. He kept me updated on everything that was going on with my vehicle, he made sure I had a loaner, and made sure my issues were resolved before returni More

by Nicole Singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida, Efrain Vasquez
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Edgar earned a 5 star review!

November 19, 2022

Carlos provided excellent customer service. We really appreciated the professional service he provided from start to end. Always provided the updates with the progress. The only one concern I h More

by mohini.singh-ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. If you have any questions please call us at 916.924.8000 ~

November 19, 2022

Austin was one of the BEST sales representatives I have ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone intere More

by kakopyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Maharaj
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Austin with a 5 star review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

November 18, 2022

Kerry Lucy was great! She did a good job accommodating our wants and needs and we left the Dealership a happy couple... More

by katz101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Lucy
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great feedback!

November 18, 2022

Thankyou Edgar partida you did a fantastic job you are really patient and nice person thank you. More

by Gtoguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar partida, Efrain Vasquez
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

November 18, 2022

Our experience w MB of Sac was awesome, from beginning to end, efficient and friendly. More

by Craigmclochlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff McDougall
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

November 18, 2022

I appreciate the friendly staff and great service. Efrain Vasquez is the best representative! He’s kind, professional, knowledgeable and helpful. More

by ONEALGLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Nov 18, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Efrain and a great service team. Thank you for the great review!

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