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Mercedes-Benz of Sacramento

Sacramento, CA

4.0
2,813 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,813 reviews

December 01, 2022

Stan was absolutely amazing! He made the process so easy and made sure that i was taken care of. 100/100 More

by Bettina santos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodi Palmer, Stanislav Doroshchuk
Dec 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business. We hope you're enjoying your beautiful new Mercedes Benz!

November 25, 2022

We have purchased several cars from this dealership. We really appreciate how we are treated and we really trust our salesperson John Lou and the service is always spot on More

by joyceewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Liu, Lisa Brown, Jack Manikoth, Efrain Vasquez, Michael Marquez, Julie Garcia, Dustin Brooks
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing John and our team with a 5 star review!

Nov 29, 2022 -

joyceewalker responded

We really like dealing with the entire staff. They go out of their way to accommodate everyone.

November 24, 2022

Mercedes Benz of Sacramento treated me with the utmost respect. They treated us with the same respect as they would anyone else. The staff were very accommodating especially Fernando and Som, they both ma More

by alejandrapatino99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Robles
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business~

November 24, 2022

My husband and I had never looked at a Mercedes previously, Stanislav Doroshchuk did an excellent job selling this vehicle. He was very informative of all of the cars features, interior and exteri More

by rasbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Stanislav Doroshchuk
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the recommendation. We appreciate your business and will be happy to assist you again in the future!

November 24, 2022

The customer service representative never picks his call. And he never calls back even when you leave him a voicemail. More

by Benznerd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Harber
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We know the importance of good communication, and we sincerely apologize for your inconvenience. If you have any unresolved issues or concerns, please contact us at 916.924.8000.

November 23, 2022

Amine and Johnny K were absolutely amazing and once again I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service! More

by lapharris11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Julie Garcia, John Koponen, Amine Regragui
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

November 23, 2022

When I picked up my car the key fob battery was dead and the car was not locked. Why was the radio tuned to 100.5 the lyft service was excellent. More

by ferlaak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for bringing this to our attention so we can remind our staff that it is our policy to return the vehicle to the customer with all settings unchanged. We apologize for any inconvenience. If you bring your fob in to our parts department we will happily replace the battery at no charge.

November 22, 2022

Dave and Jeff do. a fine job if letting me know what the service will entail More

by randscalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Dave Lanzone, Jeff McDougall
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the feedback!

November 20, 2022

Not a recomendable place for fixing your car the service reaper send me to get my EGR for my sprinter to the pic and pull!!!!!!?? More

by Roberto NOMBEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Lanzone
November 19, 2022

Austin was one of the BEST sales representatives I have ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone intere More

by kakopyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Maharaj
Nov 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Austin with a 5 star review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

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