Mercedes-Benz of Sacramento

Such easy transaction. vehicle was delivered from sacramento ca to Lancaster ca. Service was excellent sacramento ca to Lancaster ca. Service was excellent More

Exceptional product knowledge, hassle-free buying experience, efficient transactional processes. No regrets. Two thumbs up! experience, efficient transactional processes. No regrets. Two thumbs up! More

It is really good and I would recommend going here for any kind of service to your beloved vehicle! It’s amazing any kind of service to your beloved vehicle! It’s amazing More

Everyone was very special:From the attractive and Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the fin Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the finance executive. All worked like clockwork with great enthusiasm and service!! More

Easy to set up appointment updates received information requested quickly received Services representatives were polite and responsive requested quickly received Services representatives were polite and responsive More

Initial inquiry to EGR valve issue and extended warranty declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available wi declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available with no ETA info. Drove an unsafe vehicle 30 miles to store and may now wait several months before use. No workaround, no loaner offered. Extremely unhelpful More

I am very disapointed on my latest service. When I went through paperwork I noticed there were items that were past service's. I was only told about the battery and told Service Rep I would take care of it through paperwork I noticed there were items that were past service's. I was only told about the battery and told Service Rep I would take care of it myself. The others on paperwork I was never ever asked about them. I would have left it there for the needed service needed if I was told. If I never would have looked at my paperwork I woul dhave never know. My servie rep was on vacation and the gentleman that gave me my car didn't even know anything about it. Very very disapointed in Mercedes Service. More

Very efficient both at checking and pickup. All perponell were professional and friendly. Work done well were professional and friendly. Work done well More

Mercedes Benz of Sacramento has the only service department in the entire Sacramento area I trust to accurately and reliably service my SMART car. Jack Manikoth coordinated everything, which made t department in the entire Sacramento area I trust to accurately and reliably service my SMART car. Jack Manikoth coordinated everything, which made the experience easy for me. Everyone in the dealership I encountered was professional, courteous, and knowledgeable. I especially appreciate the multi point visual safety inspection performed every time I bring my car in for tires or maintenance because it gives me peace of mind knowing my car is completely safe. Thank you so very much! More

Comfortable and easy, over all very good experience ,coustomer service was was good, friendly and helpful. ,coustomer service was was good, friendly and helpful. More