Mercedes-Benz of Sacramento

I am not satisfied at all with the service I was given. My car is not the same as it was before. My car is not the same as it was before. More

I only had a problem with the communication it seemed like i wasnt being contacted unless I reached out first. like i wasnt being contacted unless I reached out first. More

This dealership is very professional and courteous to their customers. They seem committed to making the experience enjoyable. their customers. They seem committed to making the experience enjoyable. More

They were able to get me a reservice appt quickly. No fee to look at car and fix gas leak due to warranty. They are also pretty friendly. to look at car and fix gas leak due to warranty. They are also pretty friendly. More

I had to request multiple times for the bill to be sent to my text in which Mercedes Benz of Stockton never failed to do. When my daughter arrived at the dealer to pick up the car, an employee told her to to my text in which Mercedes Benz of Stockton never failed to do. When my daughter arrived at the dealer to pick up the car, an employee told her to wait 30 minutes for the car to be washed. The vehicle should have already been washed before pick up time. My daughter waited longer than 30 minutes; the car did not get washed. More

A one day service for warranty work and they kept the van for six days but did not finish the work. I very much like the service people but this is the second time they did not finish the warranty work. They for six days but did not finish the work. I very much like the service people but this is the second time they did not finish the warranty work. They seem to think I can just drop by whenever needed but it’s not fun driving to the dealership and chews of mileage and gas. The checkout desk where we pay and get our keys Has had a line each time and only one person that has had to hunt the dealership for my paperwork and keys. The staff is very nice but the process is not efficient so everyone is solving problems instead of just following established procedures. More

My service advisor Jack was awesome,. Very professional, provided exceptional service. And timely follow-up. provided exceptional service. And timely follow-up. More

The facility is nicely remodeled. Efrain Vasquez and Jack Manikothare excellent. Everyone is nice and friendly. Manikothare excellent. Everyone is nice and friendly. More

The young man who did my car wash did an absolutely excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real profe excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real professional job. The best job I ever received there. My 14 year old car looked like new. Bravo to him. More

The Sacramento Mercedes service is always exemplary at a fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to have problems with my car. More