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Mercedes-Benz of Sacramento

Sacramento, CA

not yet
rated
2,811 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,811 reviews

March 14, 2022

Service was timely and great. The personnel was very professional.I will recommend Mercedes to everyone More

by solo4plus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Ken Harland, Cecilia Salgado, Greg Ranslow, Dave Rose, Dave Lanzone, Carlos Young
Mar 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing our team with a 5 star review!

March 12, 2022

I won’t be returning to this dealership. Extremely unprofessional, absolutely the worse service department communications I have ever experienced. From picking my new car up last year(which More

by Steve
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Service Dept Mgmt
Mar 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. It is always our goal to provide our customers with the best service possible, and we sincerely apologize that was not the case. We understand and apologize for the inconvenience and frustration, and hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve~

March 10, 2022

My car sat here for a month he never returned my calls very disappointed in this place More

by Dillon
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Harber
Mar 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We know the importance of good communication and we sincerely apologize for the inconvenience. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve~

March 10, 2022

Didn't add much oil. It's a sprinter van guys. Huge van. Would be nice of you to add more motor oil for $345 oil change. Thanks More

by broslav.vasya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Mar 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. If you'd like to stop by the dealership at your convenience, we would be happy to address your concern. We apologize for your inconvenience~

March 09, 2022

Dave is a huge help every time I come in for service he is knowledgeable and very friendly More

by SANDRA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you! We're lucky to have Dave as our sprinter specialist. We appreciate your business and will be happy to assist you again in the future~

March 09, 2022

Jack made sure to work within my tight timeline to drop off my car. He works hard to make sure I’m getting the best deal and feel that I’m taken care of. More

by CRISTIN_2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Than you for recognizing Jack with a 5 star review!

March 08, 2022

Great service. Clean car on pickup. Quick diagnosis and correct repair done. Car running great. More

by Sacramento MB Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 07, 2022

I Always have a great experience with mercedes they are very friendly helpful encouraging understanding i was car less due to a accident jodi uber me from my home to the mercedes Lot she was very understan More

by Blanca Robles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado, Jodi Palmer
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Leon and Jodi with a 5 star review! We appreciate your business and will be happy to assist you again in the future~

March 05, 2022

Very service oriented and accommodating. Our service technician Jack Manikoth goes the extra mile for great service. More

by tomcattrux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

March 04, 2022

Excellent professional experienced staff, good communication, on all levels. My car was clean, runs great More

by Flossie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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