Mercedes-Benz of Sacramento

We had a great purchase experience buying our new Mercedes Benz. Tim was great and the entire staff was friendly and welcoming. Mercedes Benz. Tim was great and the entire staff was friendly and welcoming. More

in my experience with your dealership I have found a high level of professionalism Manifesting itself in the form of courtesy, projecting interest in my issue, following through after the service. level of professionalism Manifesting itself in the form of courtesy, projecting interest in my issue, following through after the service. More

I sent a letter with my appreciation for the high customer service I received from Efrain. He is a wonderful representative for your org. customer service I received from Efrain. He is a wonderful representative for your org. More

I sought out estimate for transmission service. It came back cheaper than an auto service shop I was going to after my warranty expired. Guess what?! I’m going back to dealership for my car service It came back cheaper than an auto service shop I was going to after my warranty expired. Guess what?! I’m going back to dealership for my car service needs so I can sleep & rest better. As a woman some shops are always trying to get that extra service out me like I don’t know nothing about cars. Lol! More

Dave was very helpful and the appointment was right on time. He arranged a ride for us time. He arranged a ride for us More

Great staff - friendly, enthusiastic, helpful, Austin is a great salesman. He is very honest and pleasant to work with. is a great salesman. He is very honest and pleasant to work with. More

Respectful, predictable, quality service at your facility. Comfortable seating, friendly personnel. Efficient and thoughtful service as well facility. Comfortable seating, friendly personnel. Efficient and thoughtful service as well More

The service you applied to me was very well done And everything was explained as the process went through my car is well taken care of by you guys thank you very much everything was explained as the process went through my car is well taken care of by you guys thank you very much More

This is the last time that I will bring my car here. They scratched my car, dinged my door and didn’t even fix the issues properly. I have had them try to rectify the situation 3 times now. I am done They scratched my car, dinged my door and didn’t even fix the issues properly. I have had them try to rectify the situation 3 times now. I am done. I do not recommend taking your car here. More

Worst service and lack of common courtesy to give timely updates. Always expensive and crap shoot if it even gets fixed right the first time. Expect a 3 day minimum and now without a loaner car to offset updates. Always expensive and crap shoot if it even gets fixed right the first time. Expect a 3 day minimum and now without a loaner car to offset inconvenience. Will never buy Mercedes’ again. More