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Mercedes-Benz of Sacramento

Sacramento, CA

not yet
rated
2,811 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,811 reviews

April 03, 2022

The service is impeccable I will take my car to them every time for service More

by ANNLEEGRANT22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

April 02, 2022

David Lanzone Knowledgeable, credible and informative. Takes the time to make his customers comfortable with the work being performed. And make sure his customers leave satisfied. Mr. Lanzone should be co More

by MERLIN.CHURCHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Dave as our Sprinter specialist! Thank you for letting us know our team earned a 5 star review~

April 02, 2022

Staff was friendly and efficient, they accommodated my requests and worked with my budget, even in this hot car market. It was a hassle free transaction. More

by aubreyanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Amine Regragui, Dustin Brooks
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you and enjoy your beautiful new Mercedes Benz!

March 30, 2022

Jack is my service manager and has been beyond exceptional on any service concerns I have encountered. He is the reason I continue to have my vehicle serviced here. More

by dleggs001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 01, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack and a great service team. We appreciate your business and Jack will be happy to assist you again in the future~

March 29, 2022

Kerry was very genuine and made the entire experience a pleasure! She will be my preferred point of contact from now on!! More

by Mae
Recommend Dealer
Yes
Employees Worked With
Kerry Lucy
Mar 29, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for the great review!

March 28, 2022

It was a terrible experience. I wish I could go to another dealership. There was so much confusion about the product I wanted and when it was delivered. More

by OMINAIDOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Young
Mar 31, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your experience was anything less than completely satisfactory. If you would like to discuss your concerns, please contact us at 916.924.8000.

March 24, 2022

Jason Harbor has been a great service representative to me for many years. He keeps me posted throughout the service process on my car and he always addresses my concerns in a timely manner. Thank you More

by JUST-BN-ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Mar 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 21, 2022

Great dealership. I wouldn’t go anywhere else for sales or service. Jason in service is beyond kind and knowledgeable. He is exceptionally professional. He goes beyond More

by njennis10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Mar 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 20, 2022

Dave is a great help every time I see him. He is very polite and easy to work with More

by SANDRA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Mar 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 18, 2022

The service rep, Jack, is great. Commincsted well and helped resolve all issues. My car is back up and running well. More

by susan34
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Mar 23, 2022 -

Mercedes-Benz of Sacramento responded

We're fortunate to have a great service team! Thank you for your business and thank you for the great review~

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